Ensure high customer satisfaction level by proactively understanding customer needs and cross- sell multiple products as per the requirements.

Excellent customer service skills, including maintaining focus on the customer issue in a fast-paced environment.

Handle inbound calling for customer service. Keep records of customer interactions, process customer accounts. Take the extra mile to engage customers.

The team reviews service requests based on the predefined scope of support, records, diagnoses, and troubleshoots customer raised incidents.

Minimum of 1 year of experience in a customer service or client facing role. This role includes interaction with customers on behalf of our company, answering…

Accurate and timely execution of transactional services defined in the global product catalogue for internal customers in accordance with the company…

An understanding of our industry and its customers. Collecting and analysing the required information from our customers and businesses. The skills you'll need.

(customer service, email protocols, Office 365 basics etc.). Creates and maintains customer loyalty by serving customers above and beyond their expectations.

Process customer service requests, Respond to customer service account inquiries such as account balances, transaction details, statements and fees/charges.

Fully responsible to delight prospective customer with satisfactory service. Respond to any claims submitted by customers.

Identify customer needs and help customers use specific features. We are looking for a Customer Support Specialist to assist our customers with technical…

Exhibit the highest standards of customer service to our internal and external customers (inclusive of confidentiality).

Understand the customer s problem clearly and arrive at suggestions and solutions. Have thorough technical knowledge of the product to support the sales team…

Excellent customer service skills, including maintaining focus on the customer issue in a fast-paced environment. Ability to use a desktop computer system.

Take and engage chats to prospective customers in designated market area to qualify leads and explain type of service or product offered.

The Customer Success Manager is responsible for providing a world-class customer experience to our customers. Manage any issues/complaints in a timely manner to…

Answering customer queries over the telephone. To assist customers with special requests. To assist customers with Mishandled / damaged baggage.

You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the…

The team is responsible for handling customer queries, enhancing customer satisfaction, ensuring customer retention and ultimately driving sales growth.

₹ 5-10 Lacs P.A. Minimum 1 year of exp with international voice process. Candidate should be comfortable with night shifts. Hiring for client based in gurgaon.