Ensures customer service regulations are adhered to. As on date of closure of IJP, a minimum of 02 years of continuous service with IndiGo, out of which minimum…

The Import Customer Service Representative will be part of the regional customer service team, directly managing customer interactions at a transactional level…

The role will demand cross working between various customer services and operational processes for effective delivery. Graduation or equivalent (Minimum 50%).

Retail & customer services experience preferred. Follows our guidelines to ensure our customers receive the best customer experience possible.

Maintain overall customer satisfaction levels to ensure the continuous relationship with Practo. Work towards providing an excellent customer experience by…

Contribute to customer service indicators like customer feedback and net promoter score customer effort assessment scores for the centre.

To promote the Cathay Pacific service, product and brand via the direct channel, interpreting customer needs whilst maintaining a focus on customer retention…

Would be required to conduct regular customer service and systems training programs, along with other programs assigned.

Managing incoming calls, messages & emails and customer service inquiries. Identifying and assessing customers’ needs to achieve complete customer satisfaction.

Share best practice initiatives with other teams/colleagues across SDS to support and ensure a high level of service provided to all IS customers.

Sound understanding of the company’s customer service requirements. Ensure that all records are obtained in respect of INM RBWM customers or New to bank…

Experience in a customer service or support role is preferred. The role includes working closely with lead, testers, customers, project/product managers and…

A quick thinker who can assess whether his choice may negatively impact the customer experience. Manage to make more than 80 calls in a day and provide…

Collaborate with the Customer Success Team to make our customers successful. Fit enables us to provide sponsored as well as subsidised service subscriptions. ‍.

Should have prepared RFP for customer services operations with relevant inputs from stakeholders and include service level metrics for helpdesk.

Offer optimization: Design, test and implement innovative and customer-centric offers tailored to drive customer delight and grow engagement.

Sell products and services that effectively meet customer needs. Establish good customer relationship to Create a simple and brilliant customer.

Provides excellent customer service to customers by face to face interaction with trained official to expedite the KYC process.

2-3 years of experience in sales or customer service. Contact and qualify potential customers. Proficiency in customer relationship management (CRM) software.

Driving revenue / customer in the segment through a comprehensive CLCM construct that focuses on customers at 4 distinct stages of their lifecycle, viz.