Ensure high customer satisfaction level by proactively understanding customer needs and cross- sell multiple products as per the requirements.

Ensures that good customer relations are maintained and customer claims and complaints are resolved fairly, effectively and in accordance with consumer laws.

Exhibit highest standards of customer service. Exhibit highest standards of customer service. The candidate will be required to perform due diligence checks &…

Job Description Customer Service - End to end operations. Job ID 22992 Job Type Full-time Location Bengaluru Experience 6 - 10 Years Business Unit Customer…

Take ownership of the tickets and resolve the inquiry to customer’s expectations to deepen the relationship and achieve highest level of customer satisfaction.

Primary responsibilities are focused on customer contact, not transaction processing. Project Role Description :Provide technical support for resolution of…

Qualification: Any Graduate/ Post Graduate/ Diploma Degree. Candidates with following Skills will be preferred: Can handle Inbound/ Outbound Calls.

3+ years experience of customer support, preferably for mobile/technical products. Email support is a plus, the majority of our customer support tickets are…

Good communication and customer service skills. SAP experience will be an advantage. Customer Invoicing and Submission to the client.

Vault Custodian Ensure highest level of customer service. Operations: Identify high transacting customers and reduce the transactions of these customers a.

To provide breakdown service support to customers at a short notice and ensure customer delight. To drive service business portfolio ( service contract ,…

Provides follow through of complex customer issues, continuous improvement programs and development of tools such as customer satisfaction measures, etc.

Writing customer-facing emails to address concerns and report issues. Demonstrated passion for delivering a positive customer experience, and maintain composure…

Provide consistent feedback regarding overall customer satisfaction, tools and processes (5%). Deliver on metrics for example: phone handled time, customer…

Efficiently resolve complaints to completion and achieve customer satisfaction. Provide Level 1 and Level 2 support for tools/applications and co-ordinate with…

Ensure 100% complaints closure within TAT without compromising on customer satisfaction Understand customers issues and concerns, assist the customer with…

In order to excel in this role, you’ll have strong customer service abilities along with customer and industry knowledge.

Overseeing the customer service process. Resolving customer complaints brought to your attention. Planning the training and standardization of service delivery.

Work according to inventory routine in order to maximize stock accuracy to achieve product availability for the customers.

Customer Service & Ops; customer service and retention: Branch Operation; NTB Sourcing through referrals and outbound activities; Cross Sell.