You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the…

Minimum of 1 year of customer interaction or customer support experience required, either by phone or face-to-face. High school diploma or GED required.

You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the…

Answer incoming calls from customers. Quick on their feet and resolve customer complaints. Be able to bring in new and repeated sales by communicating with…

The team reviews service requests based on the predefined scope of support, records, diagnoses, and troubleshoots customer raised incidents.

3 to 5 years of experience on customer service from similar industry. Attending to queries received through emails and calls.

Perform reconciliations between middle office and back office systems to ensure accuracy and completeness of market instructions.

Working towards resolution of customer concerns and closing loop with customers. Has customer centricity (Keeps the Customer First) in all perspective.

Handle service recovery proactively so as to regain customer loyalty. A dynamic personality with a focus on customer service and motivational skills.

Respond to customer requests in a timely manner by processing Claims and Chargebacks / working on Customer request / working on deceased customer account /…

Excellent communication inEnglish and customer engagement skills. Graduation in any discipline with 5-8 years ofexperience in customer service / success role …

This role is aligned to our Service Desk team which is responsible for providing 1st level customer service support to clients with respect to their operations.

Ability to understand customer issues. Can think strategically and use data analysis to modify customer experience. Proven Track record of Customer Obsession.

Maintain a high level of product and service knowledge to effectively address customer questions and concerns. Flexibility to work in shifts.

Post Graduate degree holder with minimum 6 to 8 years of banking experience with minimum of 3 years in customer service or Sales/Relationship Management role.

Attending to front-end requirements of corporate customers. Should be extremely customer centric and have excellent communication skills •Qualification –…

Perform data analysis on large data sets & reconciliations to identify data issues and their impact. Identify key issues, cause and effect relationships and…

Attending to front-end requirements of corporate customers. Should be extremely customer centric and have excellent communication skills •Qualification –…

This role is aligned to our Service Desk team which is responsible for providing 1st level customer service support to clients with respect to their operations.

Successfully liaison with various stakeholders and functions to improve individual site level channel activities and customer experience.