Ensure high customer satisfaction level by proactively understanding customer needs and cross- sell multiple products as per the requirements.

Emphasis is on world class customer service that is a competitive weapon and contributes to the growth of the business. Out-of-the-box thinking.

Understand the customer s problem clearly and arrive at suggestions and solutions. Have thorough technical knowledge of the product to support the sales team…

Attending to front-end requirements of corporate customers. Should be extremely customer centric and have excellent communication skills •Qualification –…

Provide world class customer services to our site partners, stakeholders and to our end customers. Builds strong customer relationships and anticipates/delivers…

Solid understanding of markets (customers, end customers, and competitors) and how our products service those markets. Organization and time management skills.

Job Family Descriptor Manage customer queries related to all services and solutions delivered includes complex customer issues diagnosing and thereby resolving…

Experience in marketing communications, professional services or other creative services environments. MS-Excel, Knowledge of SAP, Oracle, Digital Mindset,…

Identify customer needs and help customers use specific features. Providing feedback on the efficiency of the customer service process.

Creating partnerships with clients, employees, suppliers, charities, and other groups. Ensuring that a company’s policies meet legal and commercial needs.

Job Family Descriptor Manage customer queries related to all services and solutions delivered includes complex customer issues diagnosing and thereby resolving…

The job role is Level 1 support and the process requires the candidate to handle the customer queries over chat and answer the questions about the product and…

Identify customer needs and help customers use specific features. Providing feedback on the efficiency of the customer service process.

Qualification : Hotel Management/Diploma /Degree/Hospitality Experience. Age bar : 26-35 Years. Act as an overall site shift in charge charge/Monitoring &…

Interface with customers via inbound calls or the Internet for the purpose of passively (i.e.; order taking) or actively selling products and providing best in…

Job Family Descriptor Manage customer queries related to all services and solutions delivered includes complex customer issues diagnosing and thereby resolving…

Handle all Internal\external customer query. And Tracking monthly revenue for all entities/service will be booked.

Update customer information in the customer service database during and after each call. Knowledge of customer service principles and practices.

Assure platform and service availability to the customers, through least cost routing, thereby ensuring SLA compliance and QoS of the customer services.

Strong communication and customer support skills. Experience in handing inbound calls for US healthcare customers.