Interaction Quality: Achieve Quality benchmarks defined from time to time. Customer Engagement: Continuous engagement with the portfolio customers mapped as per…
Escalation handling & Query handling on the floor. Call handling staff’s query/doubt handling on floor. Deliver service quality in order to achieve Quality…
Escalation handling & Query handling on the floor. Call handling staff’s query/doubt handling on floor. Deliver service quality in order to achieve Quality…
Achieve Quality benchmarks defined from time to time. For their banking transactions/ needs, while keeping a "window' to talk to the bank whenever customer…
Achieve Quality benchmarks defined from time to time. While keeping a "window' to talk to the bank whenever customer needs.
Interaction Quality: Achieve Quality benchmarks defined from time to time. Customer Engagement: Continuous engagement with the portfolio customers mapped as per…
Cross-Sales: Generate cross sales of key products like FD RD/Auto Loans/Personal Loans/Business Loans/ Consumer Durables etc.
Cross-Sales: Generate cross sales of key products like FD RD/Auto Loans/Personal Loans/Business Loans/ Consumer Durables etc.
Achieve Quality benchmarks defined from time to time. For their banking transactions/ needs, while keeping a "window' to talk to the bank whenever customer…
Position description: FLCC Officer provides awareness through Financial Literacy & Credit Counseling Programs. 40 files FLCC per month.
Achieve Quality benchmarks defined from time to time. While keeping a "window' to talk to the bank whenever customer needs.
Cross selling asset as guided by Relationship Manager from time to time. Any other task assigned by seniors from time to time.
Escalation handling & Query handling on the floor. Call handling staff’s query/doubt handling on floor. Deliver service quality in order to achieve Quality…
Achieve Quality benchmarks defined from time to time. While keeping a "window' to talk to the bank whenever customer needs.
Cross selling asset as guided by Relationship Manager from time to time. Any other task assigned by seniors from time to time.
Deliver service quality in order to achieve Quality benchmarks defined from time to time. Consistently meet the service productivity standards – Staff needs to…
Other activities such as post approvals visits, recovery visits along with sales Officer, preparation of MIS or any other as informed time to time.
Prepare and Publish MISs on all areas of the Channel’s operations. Preparing Dashboard which is maintained as a quick snapshot containing every detail right…
Cross-Sales: Generate cross sales of key products like FD RD/Auto Loans/Personal Loans/Business Loans/ Consumer Durables etc.
Cross selling asset as guided by Relationship Manager from time to time. Any other task assigned by seniors from time to time.