Redress customer needs pertaining to cash, DDs, cheque deposits, general information. Speed and accuracy of transaction.

Responsible for leading a large Sales Channel comprising of Team Leaders and Sales. Executives and ensuring Recruitment, Training, Retention and Mentoring of…

Monitoring and maintaining area collection. Co ordination with collection agency, repossession agent, sale of asset,.

JOB ROLE : · Develops new and expands existing High Net worth Customer relationships for liabilities by sourcing customers.

Provide client service support for current account customers : Handling of Trade and Forex Transactions. Responding to client queries on documentation, account…

Publishing SOH & Foreclosure locationwise Actual Vs Budget to Business. Preparation of Expense provision file. Preparation of LAP TL payout file.

Ensure timely opening of vault and availability of cash to cash van officers. To ensure Proper cash dispensing branch wise with no errors.

JOB ROLE : • Handling personalized service requests of customers. Generation of timely business MIS. Ensuring strict adherence to compliance, audit and…

Customer Service Officers to address requests/complaints received from clients for all for Retail Asset Products (Eg: Home loan / LAP/Personal Loan).

Visit the properties being mortgage with KMBL for verticals of commercial & consumer banking. Preparing valuation reports & APF reports for property visited ,…

Recruit and train the collections team for effective collections & recovery. Monitor & review the activities of the collections teams operating in different…

Graduate, Experience in tele calling, should be based in Hyderabad. Clear speech, Convincing language, read customers quickly.

Using publicly available resources like internet and directories. Using existing social/professional network to generate references.

Handling personalized service requests of customers. Generation of timely business MIS. Ensuring strict adherence to compliance, audit and regulatory…

Ø Develops new and expands existing High Net worth Customer relationships for liabilities by sourcing category – A priority customers.

Video call customers to complete the Full KYC. Verify the details submitted by the customer while opening the account and Documents submitted are matching.

To collate customer NPS feedback and derive insights from various customer touchpoints – Branch Visit, App Experience, Service Request Experience etc.

Loan applications within defined guidelines and accordingly take decision or recommend for approval to higher authorities.

Generating business from existing branch customers. Monitoring pre and post disbursal documents / formalities. Monitoring & resolving Infant delinquent cases.

Manage the Service Scores of the branch. Responsible for management of day to day operations of the branch. Ensuring strict adherence to compliance, audit and…