kotak mahindra jobs in Thane, MH

Kotak Mahindra —Thane, Maharashtra3.9

Take call backs in case the customer is busy and ensure the follow up is done on time. Ensure customer “delight” and consistent service experience, including…

Kotak Mahindra —Thane, Maharashtra3.9

Keep records of calls and sales and note useful information. Make sales or recommendations for products or services that may better suit customer needs.

Kotak Mahindra —Thane, Maharashtra3.9

Ensure customer “delight” and consistent service experience, including timely resolution of customer queries/issues. Adherence to Standards of Performance.

Kotak Mahindra —Thane, Maharashtra3.9

Knowledge of Digital Payments Operations. UPI/ Net Banking/ Paymnet Gateways/ Digital Paymnets/ MasterCard/ Credit and Debit Reconcillation.

Kotak Mahindra —Mumbai, Maharashtra3.9

Deep understanding of Merchant Acquiring business. Source merchants who need POS/EDC terminals/Bharat QR (Merchant acquiring) in the local market.

Kotak Mahindra —Mumbai, Maharashtra3.9

Managing cash (including FX and TCs) at the branch and ensuring that cash (including FX and TCs) is within branch limit.

Kotak Mahindra —Mumbai, Maharashtra3.9

Basic knowledge of MS Access / Power BI will be an advantage. Ensuring booking of income / expenses happens to the correct business unit.

Kotak Mahindra —Mumbai, Maharashtra3.9

Working with the function on ESG policy building and development for the group. ESG reporting in various forms.

Kotak Mahindra —Mumbai, Maharashtra3.9

Handling Account Opening, Account maintenance, Term deposit requests, CMS setup documentation (new clients/modification for existing clients),escrow accounts…

Kotak Mahindra —Thane, Maharashtra3.9

Working on Projects as per business requirements. Has customer centricity (Keeps the Customer First) in all perspective.

Kotak Mahindra —Thane, Maharashtra3.9

Work closely with branch channel to drive Gold loans. Implement sales promotional activities as per bank norms, ensuring increment of sales in terms of volume…

Kotak Mahindra —Mumbai, Maharashtra3.9

Escrow accounts creation, handling Cms client queries etc, through client interaction. Ensuring customer requests/queries are attended to and resolved within…

Kotak Mahindra —Mumbai, Maharashtra3.9

Responsible for overall desk activity which includes inbound/outbound calls, deals, position and adherence of internal process of dealing.

Kotak Mahindra —Thane, Maharashtra3.9

Sourcing new to bank (NTB) clients. Relationship management for Mid and large corporates / Infrastructure companies. Cash credit/Over draft Limits.

Kotak Mahindra —Mumbai, Maharashtra3.9

Ensures effective customer service through timely delivery and efficient escalation management. Ensures that all transactions are processed as per agreed SLA…

Kotak Mahindra —Mumbai, Maharashtra3.9

The Program aims to provide at least 3 rotations in first 12 months within the same business unit.

Kotak Mahindra —Mumbai, Maharashtra3.9

Well conversant with RBI guidelines on customer service, BCSBI guidelines, customer grievance handling, NPS and customer surveys.

Kotak Mahindra —Mumbai, Maharashtra3.9

Manage productivity and overall morale of branch team members. Overall responsible for break-even and P&L of branch. Enhancement of Deposit pool from Customers.

Kotak Mahindra —Mumbai, Maharashtra3.9

Informs customers of new products or product enhancements to further expand the banking relationship. Ensures high levels of customer service orientation and…