3 Best kotak securities jobs in noida, uttar pradesh (Hiring Now!)

VRM - Cash
Kotak Securities —Noida, Uttar Pradesh
Ensure customer “delight” and consistent service experience, including timely resolution of customer queries/issues. Should be a least graduate.
Dealer-I
Kotak Securities —Noida, Uttar Pradesh
To attain maximum reach of investment ideas/stock calls initiated. To achieve healthy revenues without compromising on client profitability.
KAM
Kotak Securities —Noida, Uttar Pradesh
Should have effective servicing skills and should be excellent in conflict management. Responsible for servicing and generating references from the partner bank…

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VRM - Cash

Kotak Securities - Noida, Uttar Pradesh

Job Role:

• To exclusively handle Wealth/Privy Outbound calls- schedule equivalent experience profiles from other competitors.

Differentiated training to make them universal phone banking officers – cross training in cards, liabilities, assets.

• This skill will also do sales with assigned customer based mapped to them.

• Measure of outcomes – NPS, Service Level, Service Quality and Sales.

• Responsible for quality communication and customer servicing within laid down productivity and service benchmarks.

• Ensure customer “delight” and consistent service experience, including timely resolution of customer queries/issues.

• Complete the logs specified by the process (End-of-day target).

• Adherence to Information Security norms & quality process norms.

• To be aware of and comply with any updates about the process.

• Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance.

Job Requirements:

• Should be a least graduate.

• No western line candidates to be scheduled, kindly hunt profiles residing near to Thane.

• Should not have employment gap for more than a month.

• Should have at least completed a year in current org.

• Better soft skills – conversational skills and English versant scores 7+.

• Flexible to work on rotational week offs.