Manage customer queries related to all services and solutions delivered, includes complex customer issues diagnosing and thereby resolving and fixing.
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The incumbent would be responsible for achieving the franchisee sales target for the defined region/area. Convert the warm leads generated by the call center…
Basic Knowledge of Submarine cable system operations. Knowledge of Customer relationship management, handling escalation. Size and Scope of Role - Financial.
Manage customer queries related to all services and solutions delivered includes complex customer issues diagnosing and thereby resolving and fixing Act as a…
Draft defense of disputes, part of customer contract governance, supporting delivery communications to mitigate future risks, Vetting scope of works etc.
End to End Delivery of Project as per customer expectation. Ensure no customer escalation on Project delivery. 100% WCC signoff against monthly delivered sites.
Act as Customer voice in the organization and viceversa and be the customer champion for all service expectations and contractual obligations by orchestrating…
Should be familiar with SAP/Oracle. Inventory Management, GRN, MRN, GIN, SAP, PR, PO, Invoicing, SRN, GRN, governance, presentation, Excell, MIS etc.
Be an intelligent automation leader and evangelist, creating a communications strategy that facilitates education of our business partners and other members of…
Maintain customer accounts and ensure billing accuracy consistent revenue generation delivery of billing information to customers address billing discrepancies…
Operation & Maintenance of cable station equipment's and associated NMS. Maintain Cable Networks- Operations & Network & Traffic up Time.
Monitor large computer networks and servers for problems from a central location They analyze problems perform troubleshooting and incident response on the…
Create medium longterm optimal cost effective scalable network capacity plans and provide innovative solutions for managing capacity requirements Identify…
Responsible for the timely billing and collection of billing charges from customers. Maintains customer accounts through effective usage of billing tools and…
Maintain customer accounts and ensure billing accuracy consistent revenue generation delivery of billing information to customers address billing discrepancies…
Develop best practices, routines and innovative solutions to improve productivity, quality. Creating and presenting process improvement reports.
Excellent verbal and written communication. As a Business HR, the incumbent will be responsible to drive key HR projects and act as the COE for HRBP team in…
Act as Customer voice in the organization and viceversa and be the customer champion for all service expectations and contractual obligations by orchestrating…
Experience in managing Security device such as DLP, DAM, Data Classification, Endpoints protection (Antivirus Solution) and any other technologies will be added…
Manage the hardware assets move, add, change and delete on requests in the asset repository. Maintain historic data relating to asset move, adds, changes and…