Customer and Backbone trouble shooting through NMS tool. Working knowledge and troubleshooting Network Protocols (RIP, OSPF, EIGRP and BGP).
Familiar with SDH technology & Hybrid network connection. Hands on skill for ECI/Tejas NMS including troubleshooting/rerouting/link testing/MOT-MoE.
Initiate corrective procedures or decide on course of action. Record all relevant observations and results. Rectify fault or notify responsible section.
Manage customer queries related to all services and solutions delivered includes complex customer issues diagnosing and thereby resolving and fixing Act as a…
Good configuration & inter-department communication skills. Responsible to manage and maintain Network related daily fault assessment, Configuration Changes on…
Oversee and drive back office provisioning of service delivery including onnet feasibility, access networks and customer order provisioning.
3 + Years of experience in Fixed Line/ Lease Line domain & IP. Coordinate with NOC, Circle, Field, SM Teams to fix faults. Excellent Verbal and Written Skills.
Manage customer queries related to all services and solutions delivered includes complex customer issues diagnosing and thereby resolving and fixing Act as a…
Good communication and Learning skills. Incident management - assign incident manager for critical/escalated faults, manage all customer communication, work…
Responsible for the equipment's operation and maintenance (Fault, configuration, alarm, performance and security) or network components to drive network…
Manage customer queries related to all services and solutions delivered includes complex customer issues diagnosing and thereby resolving and fixing Act as a…
Monitor large computer networks and servers for problems from a central location. They analyze problems perform troubleshooting and incident response on the…
Responsible for creating and maintaining infrastructure necessary for the growth and the upkeep of field and Network operations which shall include Internet…
Responsible for the Processing Change Requests / Change Tickets which are raised by TCL SA/FO/NOC and it's Providers/NW Partners/Last Mile BSOs Globally.
Tata Communications, a digital ecosystem enabler, we enable the digital transformation of enterprises globally. Min - 3 yrs of relevant experience.
Manage customer queries related to all services and solutions delivered includes complex customer issues diagnosing and thereby resolving and fixing Act as a…
Monitor large computer networks and servers for problems from a central location They analyze problems perform troubleshooting and incident response on the…
Total Experience: 2-5 years of experience. Provide risk analysis on major Changes. Ensuring to meet Customer's Planned Event SLA.
Providing technical Support, trouble shooting, and system backup & ensuring adherence to company IT policies. Review & action on data Security level issues.
Provide analytical support and market insights for longterm strategy related decisions Provide strategy support to CEOs office and senior leadership on key…