A g resources india p Jobs

Analyst - Service Desk P 4A
Genpact India Pvt. Ltd. —Gurugram, Haryana
- Full-time
- Software troubleshooting
- ERP systems
- English
Quick apply
13d
Finance & Accounts Executive
G.P Kapadia & Co —Nariman Point, Mumbai, Maharashtra
- ₹15,000 - ₹20,000 a month
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- GAAP
- Accounting
- In-person
- Health insurance
- Flexible schedule
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Sr. Analyst - Service Desk P 4B
Genpact India Pvt. Ltd. —Gurugram, Haryana
- Full-time
- Software troubleshooting
- ERP systems
- English
Quick apply
Engineer - Service Desk P 4A
Genpact India Pvt. Ltd. —Gurugram, Haryana
- Full-time
- Software troubleshooting
- ERP systems
- English
Quick apply
13d
Sr. Engineer - Service Desk P 4B
Genpact India Pvt. Ltd. —Gurugram, Haryana
- Full-time
- ERP systems
- English
- Bachelor's degree
Quick apply
7d
Sr. Consultant - Enterprise Application - Oracle P 4B
Genpact India Pvt. Ltd. —Bengaluru, Karnataka
- Full-time
- Oracle
- Computer Science
- ERP systems
Quick apply
4d
Assistant Manager RTR
Genpact India Pvt. Ltd. —Jaipur, Rajasthan
- Full-time
- Oracle
- ERP systems
- English
Quick apply
7d
MSET QR Counterparty Risk Strats, Manager, Institutional Equity Division
Morgan Stanley —Mumbai, Maharashtra
- Full-time
- Data analysis skills
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9d
Architect - Enterprise Application - SAP P 4D
Genpact India Pvt. Ltd. —Hyderabad, Telangana
- Full-time
- Remote
- Computer Science
- English
- Master's degree
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Black Belt 4C
Genpact India Pvt. Ltd. —Gurugram, Haryana
- Full-time
- English
- Microsoft Office
- Finance
Quick apply
10d
Principal Engineer – Process (Mining & Minerals Processing)
WSP —Mumbai, Maharashtra
- Hybrid work
- Engineering
- English
- Master's degree
3d
Senior Engineer – Material Handling
WSP —Mumbai, Maharashtra
- Hybrid work
- Computer literacy
- English
- Microsoft Office
4d
Quantitative Investment Strategies, Vice President, Institutional Equity Division
Morgan Stanley —Mumbai, Maharashtra
- Full-time
- Java
- Master's degree
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Sr. Developer - Enterprise Application - SAP P 4B
Genpact India Pvt. Ltd. —Noida, Uttar Pradesh
- Full-time
- Hybrid work
- Azure
- Oracle
- Computer Science
Quick apply
Principal Engineer - Piping
WSP —Mumbai, Maharashtra
- Hybrid work
- Computer literacy
- English
- Microsoft Office
Sr. Architect - Enterprise Application - SAP P 3
Genpact India Pvt. Ltd. —Hyderabad, Telangana
- Full-time
- Azure
- Computer Science
- English
Quick apply
Tech Lead - Enterprise Application Salesforce P 4C
Genpact India Pvt. Ltd. —Noida, Uttar Pradesh
- Full-time
- Hybrid work
- Azure
- Computer Science
- Salesforce
Quick apply
3d
Sales Manager
Siemens —Thane District, Maharashtra
- Full-time
- English
HRO(Payroll Operations)-Manager
Genpact India Pvt. Ltd. —Noida, Uttar Pradesh
- Full-time
- Oracle
- ERP systems
- English
Quick apply
13d
Sr. Developer - Enterprise Application Salesforce P 4B
Genpact India Pvt. Ltd. —Pune, Maharashtra
- Full-time
- Hybrid work
- Computer Science
- Salesforce
- DevOps
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3d

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Analyst - Service Desk P 4A

Genpact India Pvt. Ltd. -
Gurugram, Haryana

Quick apply

Job details

Full-time
13 days ago

Qualifications

Software troubleshooting
ERP systems
CISSP
English
Information Systems
Bachelor's degree
Computer Engineering
Agile
BA
Information Technology

Full job description

Analyst - Service Desk P

Ready to turn bold ideas into real-world impact?
At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description

• Monitor and maintain the health and performance of IT systems and networks; • Troubleshoot and resolve technical issues related to hardware, software, and network connectivity; • Perform regular security audits and implement measures to protect data and systems from cybersecurity threats; • Collaborate with IT teams to implement and update IT policies and procedures; • Provide technical support to end-users and assist with IT training and onboarding processes; • Evaluate and recommend new technologies and solutions to improve IT operations and efficiency; • Generate reports and analyze data to identify trends and areas for improvement in IT operations. • Monitor and maintain the health and performance of IT systems and networks; • Troubleshoot and resolve technical issues related to hardware, software, and network connectivity; • Perform regular security audits and implement measures to protect data and systems from cybersecurity threats; • Collaborate with IT teams to implement and update IT policies and procedures; • Provide technical support to end-users and assist with IT training and onboarding processes; • Evaluate and recommend new technologies and solutions to improve IT operations and efficiency; • Generate reports and analyze data to identify trends and areas for improvement in IT operations.

Qualifications

Bachelors - Computer Engineering, Bachelors - Database Management, Bachelors - Information Systems, Bachelors - Information Technology, Bachelors - Network Engineering

Certifications

Certified Information Systems Security Professional (CISSP) - Workforce Academy OnlineWorkforce Academy Online

Required Skills

ADM - APS & OTHERS, Agile Methodology, Application Maintenance, Applications Support, Cloud Applications, Collaboration Tools, Consolidation Management, Design Thinking, End User Computing, Enterprise Resource Planning (ERP), Executive Presence, Human Resources (HR), Inclusion, Personal Effectiveness, Storytelling

Language

English

Language Proficiency -

Proficient - C2

Additional Job Location -

Job Type

Regular

Master Skill List -

Service Desk P

Remote Type -

Office

Work Shift -

Day Job (India)

Why join Genpact?

Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
Make an impact – Help global enterprises solve business challenges that matter
Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

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