Shapers management services Jobs

Service Delivery Manager - R&C - Financial Crime & Risk Management 4C
Genpact India Pvt. Ltd. —Gurugram, Haryana
- Full-time
- English
- Finance
- Master's degree
Quick apply
Service Delivery Manager - HRO - Employee Lifecycle Management 4D
Genpact India Pvt. Ltd. —Hyderabad, Telangana
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Service Delivery Manager - HRO - Employee Lifecycle Management 4C
Genpact India Pvt. Ltd. —Bengaluru, Karnataka
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Genpact India Pvt. Ltd. —Bengaluru, Karnataka
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Genpact India Pvt. Ltd. —Gurugram, Haryana
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Genpact India Pvt. Ltd. —Bengaluru, Karnataka
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Service Delivery Leader - HRO 3
Genpact India Pvt. Ltd. —Bengaluru, Karnataka
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Genpact India Pvt. Ltd. —Bengaluru, Karnataka
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Management Trainee Collections
Genpact India Pvt. Ltd. —Bengaluru, Karnataka
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4d
Service Delivery Manager - HRO 4C
Genpact India Pvt. Ltd. —Hyderabad, Telangana
- Full-time
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Quick apply
GDL
Genpact India Pvt. Ltd. —Gurugram, Haryana
- Full-time
- English
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- Master's degree
Quick apply
Management Trainee - Trade promotions
Genpact India Pvt. Ltd. —Bengaluru, Karnataka
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Front Line Manager - S&P - Contract Management 4C
Genpact India Pvt. Ltd. —Noida, Uttar Pradesh
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Front Line Manager - HRO - Employee Lifecycle Management 4C
Genpact India Pvt. Ltd. —Hyderabad, Telangana
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Associate - Customer Care - Non - Voice 5A
Genpact India Pvt. Ltd. —Hyderabad, Telangana
- Full-time
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Front Line Manager - Insurance - P&C Underwriting 4B
Genpact India Pvt. Ltd. —Madurai, Tamil Nadu
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Sr. Project Manager 4D
Genpact India Pvt. Ltd. —Hyderabad, Telangana
- Full-time
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Service Delivery Manager - S&P - Contract Management 4C
Genpact India Pvt. Ltd. —Gurugram, Haryana
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Service Delivery Manager - R&C - Financial Crime & Risk Management 4C

Genpact India Pvt. Ltd. -
Gurugram, Haryana

Quick apply

Job details

Full-time

Qualifications

Economics
Statistics
English
Finance
Master's degree
Bachelor's degree
MA
Business Administration
Fraud prevention and detection
BA
Banking

Full job description

Service Delivery Manager - R&C - Financial Crime & Risk Management

Ready to turn bold ideas into real-world impact?
At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description

Responsibilities : Lead service delivery for financial crime and risk management operations, ensuring compliance with regulatory standards and client-specific risk frameworks. Oversee anti-money laundering (AML), know your customer (KYC), sanctions screening, fraud detection, and transaction monitoring processes. Collaborate with client stakeholders and internal teams to design and implement risk mitigation strategies aligned with evolving regulatory landscapes. Ensure timely and accurate execution of risk assessments, investigations, and reporting obligations across jurisdictions. Drive continuous improvement in financial crime controls through automation, analytics, and process optimization. Manage escalations related to high-risk cases, regulatory inquiries, and audit findings, ensuring swift resolution and stakeholder alignment. Monitor key risk indicators (KRIs) and performance metrics, providing insights and recommendations to senior leadership. Support transformation initiatives by integrating digital tools, AI/ML models, and advanced analytics into financial crime operations. Build and maintain strong relationships with compliance, legal, and audit teams to ensure seamless governance and risk oversight. Mentor and guide risk management professionals, fostering a culture of integrity, vigilance, and operational excellence.

Qualifications

Bachelors - Economics, Bachelors - Finance, Bachelors - Statistics, Masters - Business Administration, Masters - Risk Management

Certifications

Certified in Risk and Information Systems Control (CRISC) - ISACA – Information Systems Audit and Control AssociationISACA – Information Systems Audit and Control Association

Required Skills

AML Investigations, Banking Capital Markets, Fraud Disputes, Fraud Risk Management, Know Your Customer (KYC), Media Monitoring, Screenings, Transaction Monitoring

Language

English (Required)

Language Proficiency -

Intermediate - B1

Additional Job Location -

Job Type

Regular

Master Skill List -

R&C - Financial Crime & Risk Management

Remote Type -

Office

Work Shift -

Flex Time (India)

Why join Genpact?

Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
Make an impact – Help global enterprises solve business challenges that matter
Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

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