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Senior Business Analyst

Citi -
Bengaluru, Karnataka

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Job details

Full-time

Qualifications

Microsoft Powerpoint
Pricing
Microsoft Excel
Data mining
Sales
Big data
Business analysis
Data analysis skills
Tableau
Master's degree
SQL
Analysis skills
Project management
Machine learning
Natural language processing
Data analytics
Predictive analytics
Financial services
Data science
Data visualization
Communication skills
Python
Marketing
Analytics

Full job description

Discover your future at Citi

Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview

The TTS Analytics team provides analytical insights to the Product, Pricing, Client Experience and Sales functions within the global Treasury & Trade Services business. The team works on business problems focused on driving acquisitions, cross-sell, revenue growth & improvements in client experience.
The team extracts relevant insights, identifies business opportunities, converts business problems into analytical frameworks, uses big data tools and machine learning algorithms to build predictive models & other solutions, and designs go-to-market strategies for a huge variety of business problems.

QUALIFICATIONS

Experience:

Master’s Degree (preferred) with 5-8 years of experience in data analytics
Must have:
- Marketing analytics experience
- Experience on business problems around sales/marketing strategy optimization, pricing optimization, client experience, cross-sell and retention
- Experience across different analytical methods like hypothesis testing, segmentation, time series forecasting, test vs. control comparison etc.
- Predictive modeling using Machine Learning

Good to have:
- Experience in financial services
- Experience working with data from different sources and of different complexity
- Experience with unstructured data analysis, e.g. call transcripts, using Natural language Processing (NLP)/ Text Mining

Skills:

Analytical Skills:

Strong logical reasoning and problem solving ability
Proficient in converting business problems into analytical tasks, and analytical findings into business insights
Proficient in formulating analytical methodology, identifying trends and patterns with data
Has the ability to work hands-on to retrieve and manipulate data from big data environments

Tools and Platforms:

Proficient in Python, Pyspark , SQL
Proficient in Tableau, MS Excel, PowerPoint

Soft Skills:

Ability to identify, clearly articulate and solve complex business problems and present them to the management in a structured and simpler form
Should have excellent communication and inter-personal skills
Story telling ~ Some part in Dashboarding ~ 10%
Strong process/project management skills
Ability to coach and mentor juniors
Contribute to organizational initiatives in wide ranging areas including competency development, training, organizational building activities etc.

Experience in Pyspark, SQL & Python
Experience in data visualization tools like Tableau
Data science and Machine learning concepts understanding and experience is a plus

Job Family Group:

Decision Management

Job Family:

Business Analysis

Time Type:

Full time

Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

Apply Now

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