Asst general manager hr and administration Jobs

Assistant General Manager - Operations
vtrust eye hospitals —Calicut, Kerala
- ₹45,000.00 - ₹85,821.26 a month
- Full-time
- Master's degree
- Travel
- In-person
- Commuter assistance
- Cell phone reimbursement
Quick apply
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Assistant General Manager - Operations

vtrust eye hospitals
Calicut, Kerala

Quick apply

Job details

Permanent | Full-time
₹45,000.00 - ₹85,821.26 a month
1 day ago

Benefits

Internet reimbursement
Commuter assistance
Cell phone reimbursement
Flexible schedule

Qualifications

Operations management
Ophthalmology
Master's degree
Quality assurance
Healthcare management
MBA
Leadership
Communication skills

Full job description

*Position Title: Asst General Manager – Operations (Multi-Branch Eye Hospital)

*Organization:* V Trust Eye Hospitals

*Location:* Multi-Branch Operations

*Reporting To:* CAO/ Director Board

*Position Overview*

V Trust Eye Hospital is seeking a highly experienced and strategic *General Manager – Operations* to lead and oversee the operational performance of our *hospital branches*. The incumbent will be responsible for ensuring operational excellence, standardization of processes, financial performance, quality compliance, and superior patient experience across all units.

The role demands a strong leader with proven expertise in *healthcare operations management*, capable of driving organizational growth while maintaining high standards of clinical and administrative efficiency.

*Key Responsibilities*

*1. Multi-Branch Operational Leadership*

* Provide strategic oversight and operational leadership for all hospital branches.

* Ensure uniform implementation of policies, protocols, and operational standards across locations.

* Monitor and optimize operational efficiency, patient flow, and service delivery.

*2. Strategic Planning & Organizational Growth*

* Develop and implement operational strategies aligned with the hospital’s long-term vision and growth objectives.

* Identify opportunities for service expansion, process improvement, and revenue enhancement.

* Drive operational initiatives that support sustainable growth and improved patient outcomes.

*3. Leadership & Human Resource Management*

* Lead and mentor branch managers, department heads, and administrative teams.

* Collaborate with the HR department on workforce planning, recruitment, performance management, and leadership development.

* Foster a culture of accountability, teamwork, and continuous improvement.

*4. Quality Assurance & Regulatory Compliance*

* Ensure strict adherence to *NABH standards*, statutory requirements, and hospital policies.

* Monitor quality indicators, patient safety standards, and clinical governance frameworks.

* Lead quality improvement initiatives and ensure implementation of best practices across branches.

*6. Patient Experience & Service Excellence*

* Ensure consistent delivery of high-quality patient care and service standards.

* Monitor patient satisfaction metrics and address escalated concerns effectively.

* Promote a patient-centric approach across all operational processes.

*7. Clinical & Administrative Coordination*

* Work closely with ophthalmologists, optometrists, and departmental leaders to ensure seamless coordination between clinical and administrative functions.

* Support clinical teams in improving operational workflows and patient care delivery.

*Educational Qualification*

* *MBA in Hospital Administration / Healthcare Management / Operations Management* (Preferred)

* Postgraduate qualification in Management, Healthcare Administration, or related field may also be considered.

*Experience*

* *Minimum 7 – 9 years of experience in hospital operations management*

* Prior experience in *Eye Hospital / Ophthalmology department operations* will be a significant advantage.

* Proven experience in *managing multiple hospital branches or healthcare facilities*

*Core Competencies*

* Strategic leadership and decision-making

* Healthcare operations management

* Quality assurance and NABH compliance

* Organizational development and team leadership

* Problem solving and process optimization

* Excellent communication and stakeholder management skills

*Additional Requirements*

* Ability to travel between hospital branches as required.

* Strong commitment to operational excellence and patient-centric healthcare delivery.

Pay: ₹45,000.00 - ₹85,821.26 per month

Benefits:

Cell phone reimbursement
Commuter assistance
Flexible schedule
Internet reimbursement

Work Location: In person

Quick apply

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