Customer care associate (0 5 yrs.) Jobs

Consultant - Urology
Max Healthcare —India
- Medicine
- Computer literacy
- B.Sc

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Consultant - Urology

Max Healthcare -
India

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Job details

Qualifications

Medicine
Computer literacy
B.Sc
English
MBBS
Master's degree
Bachelor's degree
M.Sc
Hindi

Full job description

MHC/23937

Max Smart-Max Super Speciality Hospital

Posted On

12 Jun 2026

End Date

12 Jul 2026

Required Experience

0 - 2 Years

Basic Section

No. Of Openings

Designation

Consultant

Employee Category

Rev. Gen. Physician

Closing Date

12 Jul 2026

Skills

Skill

Required Qualification

MBBS

MCH

Job Description

JOB DESCRIPTION

I. JOB DETAILS

Job Title

Associate Consultant – Urology

Reporting Supervisor

HOD – Urology

II. JOB PURPOSE

To ensure smooth services of the department of Surgery in the hospital and take care of In patients/emergency under the guidance of Consultants.

III. KEY RESPONSIBILITIES

Core Responsibilities –

Responsibilities and Key Tasks

Patient/ Customer Care
1. To Provide Quality clinical Care to surgical Patients
2. To ensure timely attention and intervention for any query or requirement from the IP surgical patient.
Job Knowledge
3. To practice evidence based medicine awareness regarding surgical patient {Investigation - (profile/reports/plan)} {Treatment- (details/drug procurement)}{Drug Allergies/ patient history}
4.Process Orientation/ Documentation
5. To demonstrate pre, Intra and post operative care of all the cases done in the unit.
6.To ensure Emergency Preparedness & Response Treatment/ Procedure/Investigations)
7. To ensure that the surgical IP rounds are duly done and the patients are attended empathetically
8. To ensure that ethical Medical practice is followed.
9. To Compliance with patient protocols (OP-IP/OT/ Diagnostics/ ICU/ Triage)
10. To Document patient File/ Prescriptions/requisitions (legible/ complete)
11. To ensure timely Documentation at the time of Discharge
12.To workup of all IP patients for surgery & ensure tie-up preparation consent.
13.To have complete orientation of QMS and EMS system of Hospital.
14.To have complete Awareness about Disaster Management Programme (DMP) of the hospital.
15.To Comply with the service quality Process, environmental & occupational issues & policies of the respective area.
16.To Comply with patient medical policy.

IV. KEY PERFORMANCE INDICATORS

Measurable Deliverables

Handling of all Emergencies / ICU and surgical ward patients under the guidance of respective Consultants.
Ensure 100% updation and maintenance of Medical Record Documents of Emergency / Ward/ MLC/ OP/ IP patients (Including consents and discharges)
Clear communication with patients, consultants and hospital staff
No major negative patient feedback.

Reporting the Occupational & Environmental Issues to HOD.

V. JOB REQUIREMENTS /SPECIFICATION

Minimum Qualifications

M.B.B.S, M.S. / DNB in Surgery, MCH/DNB

Experience

MCH/DNB with 0-2 yrs

Technical Skills

Computer literate
Fluent with relevant equipment handling

Behavioural Skills

Training capability of paramedical
Emergency & poly / wave casualty management.

Language Skills

English
Hindi

VI. KEY INTERACTIONS

Key Internal Contacts

Key External Contacts

Head Medical - Services
Consultants of various specialties/Surgery
FO / Nurses / Technician &
Support Staff

Out-Patient / Attendants

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Consultant - Urology

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