ONLY IMMEDIATE JOINERS PREFFERED
About US
Founded in 2021, Sugarfit, is a collective of passionate pioneers, united by a singular
vision: to tackle diabetes through evidence-based approaches and personalized
metabolic care.
Think of us as architects of holistic wellness. Our Personalised evidence-based path
to Type 2 and Pre-Diabetes Reversal & management focuses on sustainably getting
your blood sugar levels under normal range (HbA1c below 6.5%) and helping you
maintain that for the long term by gradually reducing and eventually eliminating
reliance on active medications. Fueled by $11 million in Series A funding from
renowned investors like Cure.fit, Tanglin Venture Partners, Endiya Partners, and
MassMutual Ventures, we're on a mission to transform how people manage their
health.
In other words, we do not settle for management; we engineer reversal.
It is a bold ambition, demanding a bold approach. And that's where you come in.
Budget: ₹3.0 LPA to ₹4.5 LPA max (based on interview)
Walk-In Dates: 9th June, 2026 – 11th June,2026
Interview Timing: 12:00 PM – 4:00 PM
Venue: Ragus Healthcare Pvt Ltd, Above purnabramha restaurant, Bhagyalakshmi Square, 17/N, 18th Cross Rd, near Zepto, Sector 3, HSR Layout, Bengaluru, Karnataka 560102
Map Location : https://maps.app.goo.gl/9m1GZdV1pkiprwB39
Preferred Age Group: Candidates up to 32 years, in line with the creative and dynamic nature of this role.
Role Highlights:
- Minimum 6 month-1 years of experience in customer support.
- Proficiency in English + Hindi and at least one South Indian language (mandatory)Voice process – handling both international and domestic clients.
- Work Mode: 6 days Work From Office (including Sat & Sun)Week Off:
- RotationalShifts: Rotational (7 AM–10 PM , you can get any shift timing based on the requirement)Rounds of Interview: HR → Team Lead → Head of Customer Support
- Benefits: Medical Insurance
- Looking for: Immediate Joiners.
- Please bring a hard copy of your updated resume and walk in for the interview.
Key Responsibilities:
● Make 100+ outbound/inbound calls per day to assist and guide new users through the onboarding journey.
● Ensure timely completion of assigned tasks and achieve daily performance targets.
● Provide accurate information and personalized assistance to new customers.
● Understand user pain points and collaborate with internal teams to enhance the onboarding experience.
● Maintain detailed records of interactions using CRM tools.
● Handle queries with professionalism, empathy, and urgency.
● Contribute to continuous improvement by sharing user insights and feedback.
Requirements:
● Proven experience in a customer-facing or telecalling role (inbound/outbound).
● Strong communication and interpersonal skills with a customer-first mindset.
● Ready to work in split shifts and adapt to changing business needs.
● Target-oriented and comfortable working in a high-energy, performance-driven environment.
● Familiarity with CRM or ticketing systems (experience with Kapture is a plus).
● A self-starter who is ready to hustle and deliver results consistently.
Why Join Us:
● Opportunity to be part of a high-impact team shaping the first experience for our customers.
● Growth-oriented environment with learning and career advancement opportunities.
● Collaborative and supportive work culture that values initiative and ownership
Job Types: Full-time, Permanent
Pay: ₹20,000.00 - ₹35,000.00 per month
Benefits:
- Food provided
- Health insurance
- Life insurance
- Paid sick time
- Provident Fund
Application Question(s):
- We are accepting only WALK IN interviews, please apply if you can come for walk in.
Work Location: In person
