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Customer Care Executive
TechXR innovations Private Limited —Gulmohar Colony, Bhopal, Madhya Pradesh
- Up to ₹25,000 a month
- Full-time
- Customer service
- English
- Bachelor's degree
Quick apply
10d

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Customer Care Executive

TechXR innovations Private Limited
Gulmohar Colony, Bhopal, Madhya Pradesh

Quick apply

Job details

Full-time
Up to ₹25,000 a month
10 days ago

Qualifications

Customer service
English
Sales
Bachelor's degree
Communication skills

Full job description

Roles & Responsibilities

* Handle inbound and outbound customer calls.

* Respond to customer queries via calls, emails, chat, and WhatsApp.

* Assist customers with orders, deliveries, returns, refunds, replacements, and product-related concerns.

* Coordinate with Operations, Logistics, Inventory, Finance, and Tech teams for issue resolution.

* Handle customer escalations and ensure timely resolution.

* Conduct customer feedback and review calls for Amazon, Google Play Store, App Store, and other platforms.

* Support lead calling and product pitching to potential customers.

* Maintain customer records, follow-ups, and support trackers.

* Deliver excellent customer service through effective communication and problem-solving skills.

Eligibility & Requirements

* Graduate in any discipline.

* Fresher / Minimum 6 months experience of Voice & Nonvoice Support in customer centric enviornment

* Candidates currently pursuing studies or having upcoming examinations are not eligible.

* Strong verbal and written communication skills.

* Professional attitude and customer-centric approach.

* Punctual, disciplined, and committed to regular attendance.

* Ability to work in a fast-paced environment and handle multiple tasks efficiently.

Website

https://durlabhdarshan.com

https://techxr.co

https://www.instagram.com/durlabhdarshanvr/

Job Type: Full-time

Pay: Up to ₹25,000.00 per month

Work Location: In person

Quick apply

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