Kolkata, Wb Opening for call centre executive Jobs – 1 Open Jobs Today

Customer Care Executive
DS Research Centre —Kolkata, West Bengal
- Full-time
- Customer service
- English
- Microsoft Office

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Customer Care Executive

DS Research Centre -
Kolkata, West Bengal

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Job details

Permanent | Full-time

Qualifications

Customer service
Bengali
English
Microsoft Office
Administrative experience
Bachelor's degree
Organisational skills
Communication skills

Full job description

Kolkata

We are looking for a friendly and professional Receptionist to join our team at D. S. Research Centre. As a Customer Care Executive, you will be the first point of contact for our patients and visitors, and will play a critical role in providing exceptional patient service.

Responsibilities:

Welcoming patients and visitors to the center and directing them to the appropriate departments or staff members.
Answering phone calls, responding to inquiries, and forwarding calls to the appropriate departments or staff members.
Scheduling appointments and maintaining appointment calendars.
Handling patient intake and registration processes.
Maintaining patient records and ensuring that patient information is kept confidential.
Assisting with general administrative tasks, such as filing, emailing, and scanning documents.
Managing inventory and ordering office supplies.
Coordinating with other departments to ensure smooth operations.

Requirements:

Graduate or equivalent.
1-2 years of experience in a similar role.
Strong communication in Bangla & English and interpersonal skills.
Proficiency in Microsoft Office and other administrative software.
Excellent organizational skills and attention to detail.
Ability to multitask and prioritize tasks effectively.
Friendly and welcoming demeanor.
Experience in a healthcare or medical environment is a plus.

Location

Kolkata

Opening Status

Available

Employment

Full time

Job Type

Permanent

Start Date

Immediate

Salary

Based on experience

If you are a patient -oriented individual with excellent communication skills and a passion for providing exceptional customer service, we encourage you to apply for this position.

The application for this opening can be submitted via the application form on D. S. Research Centre webpage https://dsresearchcentre.com/career only. Direct phone calls and emails will not be entertained.

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Customer Care Executive

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