Remedy administration Jobs

Associate Operations Analyst
Infonox Software Private Ltd —Pune, Maharashtra
- Full-time
- No experience needed
- Microsoft Office
- SQL
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IT Service Desk/ITIL/Service now
Infosys Limited —Bengaluru, Karnataka
14d
Business Development Executive (Exports)
ikon remedies pvt ltd —Wadi, Nagpur, Maharashtra
- ₹30,000 - ₹40,000 a month
- Email
- Master's degree
- Business development
- Bachelor's degree
Quick apply
14d
Assistant Manager - F.O.
Holiday Inn —Katra, Jammu and Kashmir
- English
- Bachelor's degree
- Guest services
Cloud Support Engineer
Presidio Networked Solutions, LLC —Coimbatore, Tamil Nadu
- Hybrid work
- DevOps
- English
- Databases
Associate NOC Support Engineer
Acuity IT Solutions —Noida, Uttar Pradesh
- Rotational shift
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Computer science
- Work from home
1d
Solarwinds Admin
Sysnet Global Technologies Pvt.Ltd —Unknown, Maharashtra
- Windows
- Analysis skills
- Scripting
Quick apply
Unix/ Linux/ Administrator
E Hook Systems —West District, Delhi
- Software troubleshooting
- Linux
Manager Administration
Venus Remedies —Panchkula, Haryana
- Full-time
- Management
- Microsoft Office
- Master's degree
Associate Senior Operations Analyst
Infonox Software Private Ltd —Pune, Maharashtra
- Full-time
- Microsoft Office
- SQL
- Bachelor's degree
Quick apply
ENGINEER - UNIFIED COMMUNICATIONS OPERATIONS - PuneVOIS
Vodafone —Pune, Maharashtra
- Full-time
- Databases
- Computer networking
- Linux
14d
Service Desk Engineer
Innovative Techhub Pvt. Ltd. —Noida, Uttar Pradesh
- Up to ₹23,000 a month
- Full-time
- Microsoft Outlook
- Software troubleshooting
- Windows
Quick apply
Operations Analyst
Infonox Software Private Ltd —Pune, Maharashtra
- Full-time
- Microsoft Office
- SQL
- Bachelor's degree
Quick apply
Windows/VMware/Active Directory Admin
Infosys Limited —Pune, Maharashtra
- Windows
MERN Stack Developer
ADRUSTAR JEWELS —A. S. Rao Nagar, Hyderabad, Telangana
- ₹35,000 - ₹45,000 a month
- Full-time
- AWS
- JavaScript
- APIs
Quick apply
2d
Area Sales Executive
Pankajakasthuri Herbals India (P) Ltd. —Kottayam, Kerala
- Up to ₹45,000 a month
- Full-time
- Sales
- Microsoft Office
- Master's degree
- Health insurance
Quick apply
QA Head
OSCAR REMEDIES PVT. LTD. —Kala Amb, Haryana
- From ₹60,000 a month
- Full-time
- Bachelor's degree
- In-person
- Manufacturing
Quick apply
Executive Assistant/Office Manager
Venus Remedies Limited —Panchkula, Haryana
- ₹25,000 - ₹30,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health insurance
- Food provided
Quick apply
6d
Desktop Support Engineer
orbitnext-tech.com —Gurugram, Haryana
- From ₹23,822.60 a month
- Full-time
- Microsoft Outlook
- Software troubleshooting
- Windows
- Health insurance
Quick apply
12d
IT Helpdesk Executive
freelancing project —Andheri H.O, Mumbai, Maharashtra
- ₹25,000 - ₹30,000 a month
- Full-time
- Microsoft Outlook
- Computer Science
- Software troubleshooting
Quick apply
6h

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Associate Operations Analyst

Infonox Software Private Ltd -
Pune, Maharashtra

Quick apply

Job details

Full-time

Qualifications

DB2
No experience needed
Microsoft Office
SQL
Bachelor's degree
IT
Information Technology

Full job description

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.

Summary of This Role

Responsible for the analyzing of system performance to ensure optimal processing efficiency. Works closely with IT Technical and Application Support teams in identifying and resolving processing issues. Develops and administers multiple software packages involved in the analyzing of system and batch performance. Performs problem determination, analysis and executes corrective action. Creates and maintains various analytical reports utilized by both technical and business owners. Supports all Business Continuity activities. Provides operational support for all conversion/deconversion activities. Communicates with both internal/external clients.

What Part Will You Play?

Engages, escalates, and communicates notifications as needed to level 3 technical support, management, and critical incident management. Opens and manages bridge calls for technical teams to gather and begin working towards restoration and/or resolution.
Provides communication for responses for the resolution of client-impacting issues and for the identification of action plans. Assesses incident criteria to determine if formal root cause analysis is needed. Liaises with internal technical resources and provides technical feedback for communication to internal and external clients.
Ensures all change activities are appropriately planned, authorized and executed following relevant internal methods, processes, and procedures.
Participates in the continual service improvement process by providing feedback concerning their role to enhance existing process and service.
Assists with the administration of automation products, applications, and business processes.
Assist with identification of tuning opportunities to improve run-time optimization and work with the business/ application team to remedy issues.
Assist in gathering data needed to maintain a continuous line of communications, keeping internal partners informed of all critical issues.

What Are We Looking For in This Role?

Minimum Qualifications

Bachelor's Degree, Relevant Experience or Degree in: Information Technology or Business related study; relevant experience in lieu of education
Typically No Relevant Experience Required

Preferred Qualifications

Bachelor's Degree
IT or Business related study
2 Years Relevant Exp
Operations experience with CA, BMC or IBM suite of products

What Are Our Desired Skills and Capabilities?

Skills / Knowledge - Learns to use professional concepts. Applies company policies and procedures to resolve routine issues.
Job Complexity - Works on problems of limited scope. Follows standard practices and procedures in analyzing situations or data from which answers can be readily obtained. Builds stable working relationships internally.
Supervision - Normally receives detailed instructions on all work.
Multi tasking - Ability to multi task and adapt to several projects at time.
Mainframe/distributed experience - Ability to understand concepts of mainframe and/or distributed work and processes tied to them.
Application/Productivity software - Advanced knowledge of software such as Microsoft suite, SQL, DB2 etc.

Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact [email protected].

Quick apply

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Summary of This Role

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