Indore, Mp Required assistant relationship manager Jobs – 5 Open Jobs Today

Manager - Services
The Phoenix Mills Limited —Indore, Madhya Pradesh
- Full-time
- Management
- Electrical experience
- Bachelor's degree
8d
Assistant Manager- Business Development (S03)
Systango Technologies Ltd —Indore, Madhya Pradesh
- Night shift
- Computer Science
- Business development
- Machine learning
Quick apply
Assistant Engineering Manager (Hotel exp. pref.)
Golden Leaves Convention Centre, Indore —Indore, Madhya Pradesh
- ₹25,000 - ₹35,000 a month
- Full-time
- 12th Pass
- Electrical experience
- Bachelor's degree
- Paid time off
- Cell phone reimbursement
Quick apply
6d
Assistant Manager- Business Development (S03)
Systango —Indore, Madhya Pradesh
- Full-time
- Computer Science
- Business development
- Machine learning
Sales Assistant
DARSH EARTHCON PVT LTD —Indore, Madhya Pradesh
- ₹20,000 - ₹40,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Flexible schedule
Quick apply
7d

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Manager - Services

The Phoenix Mills Limited -
Indore, Madhya Pradesh

Apply Now

Job details

Full-time
8 days ago

Qualifications

Management
CCTV
Electrical experience
Bachelor's degree
Plumbing
HVAC
HVAC design
Leadership
Mechanical knowledge

Full job description

Department / Division

Operations

External Interface

(Enlist external agencies/authorities that you are required to deal with while discharging your duty)

Retailers – Store Managers
Outsourced Agencies
Original Equipment Manufacturers (OEM), Vendors for the purpose of AMC, R&M ,Projects

Minimum Qualification

(i.e education, training etc.)

Engineering Graduate (Electrical/Mechanical)

Minimum Experience

10-13 years of experience in Engineering; with at least 5 - 7 years in retail industry

Special Skills/Attributes

(required for performing the job effectively)

Knowledge of Electrical, Elevator, Escalator, CCTV, FAS, PA System, Mall Pipe Music maintenance policies and processes
Understanding of infrastructure installations with respect to Electrical, Fire Alarm, CCTV, PA and Music System, Data/Voice
Knowledge of latest Electrical Installation.
Knowledge of MOCB, OCB, Oil type Transformer
Able to understand SLD
Deep knowledge of HVAC, Plumbing, STP, WTP, RO Plant
Sound knowledge of Fire Fighting and Fire Alarm System
Able to review and prepare BOQ with respect of R&M and Project work.
Able to review and comment of MEP drawing of Fit out Store and Projects
Able to guide team on technical front.
Able to handle and guide technical team
Experience of preparation of Engineering Budget

Operational

Take over form Projects

Obtain proper handover from the Project team in terms of understanding of infrastructure installations, safety standards of equipments and conduct thorough checks of all equipments/ systems post installation
Obtain and understand the operating manual, detailed warranty documents (including scope, and exclusions), licenses/ permissions and critical spares from the Project team
Highlight project snags identified within a period of 3 – 6 months to the Projects team for resolution post handover of equipments and systems
Provide inputs to develop plans for managing all key equipment / systems and installations, including setting performance and efficiency benchmarks, planned maintenance plans and measuring actual performance levels
In coordination with the Chief Engineer formulate a planned preventive maintenance schedule (PPM) for all electrical equipments/ systems for the entire year based on the Asset History Card, Breakdown Register and the Equipment Manual
Segregate the annual schedule into monthly and weekly maintenance activities in coordination with the Chief Engineer
Ensure inputs are received from OEMs for preparation of maintenance checklists and schedules
Monitor adherence to the preventive maintenance schedule and note changes/ modifications (if any) to the same
Prepare a daily list of the checks that need to be carried out on the various equipment/ systems with their frequency (daily/ weekly/ monthly/ quarterly etc.) based on the equipment man
Ensure that all the necessary log-books/ daily checklists are filled in on time and in the manner prescribed
Record the snags (performance aberrations/abnormal indications) for all key electrical equipments/ systems, prepare a snag list and provide the same to the OEM/AMC team to ensure its proactive resolution
Reviewing existing systems & procedures and design internal controls audit checks for various operational areas for achieving higher operational efficiency, resource rationalization and cost reduction
Regulating and allocating jobs involving routine checkups and maintenance activities. Arrange issue of materials for proper job performance
To conduct Maintenance of HT & LT Motors, Maintenance of Transformer, Maintenance & Condition Monitoring, Maintenance of DG Sets, Maintenance of HT & LT Panels etc.
Determine the cause of breakdown and undertake resolution of the same in the minimum possible downtime
Ensure resolution from the AMC vendor or OEM based on the severity and urgency of the situation
Conduct an analysis of the breakdown/s occurred and incorporate the key learning’s in the preventive maintenance schedule/ activities
Undertake daily inspection of the escalator and elevator equipment/ systems across the property to check its physical condition and functioning
Inspect the electrical cables, lights, telephone cables etc. on a regular basis to assess their maintenance requirements and safety conditions
Undertake replacements of electrical/ telephone cables if required across the property or within specific areas of the mall
Ensure that the maintenance activities of DG system is carried out and recorded daily
Planning for Power Shutdown activities and Spare maintenance control

Preventive Maintenance / Routine Checks

Reducing the consumable cost of maintenance by emphasis on preventive/predictive maintenance.

Break-down Maintenance

Activities related to Electrical Equipment

Appointment and deployment of outsourced staff

In coordination with the Chief Engineer manage the deployment of outsourced staff in order to ensure that all the critical equipment/ areas are adequately manned
Review the need for additional staff during resolution of major issues and/or during monsoons

Training

Organize relevant training programs for all engineering staff (including outsourced agency staff) by the OEM at the time of installation and post installation on a periodic/ monthly basis
Ensure that all technicians (from the outsourced agency) are well trained in the respective areas where they are deployed
Organize training programs on a need basis especially when the technical/ outsourced staff changes
Facilitate the fit-outs of new retailers in terms of provision of power connection, lights etc.
Interact with retailers and manage timely and effective resolution of their issues pertaining to engineering/ technical such as power supply, lighting, sound systems etc.
Oversee that all hot works permitted within the store are carried out as per mall occupants manuals and in line with safety and security guidelines
Interact with helpdesk operations (SmileCentre) to review the status of logged, resolved, escalated complaints/ issues on a daily basis
Ensure that the status of the complaint and required timeline for its resolution is communicated regularly to the retailer
Attend/ conduct the engineering meetings (for Civil, Electrical, HVAC etc.) every morning to review the performance of the previous day and formulate action plan for the day
Undertake a briefing session for the technical/ engineering staff at the start of the shift on a daily basis
Ensure that the lighting schedule is followed and lights are switched on and off in a timely manner
Raise indents for any engineering maintenance work involving external contractors, procurement of consumables etc.
Provide the consumption figures for electricity to the Finance team in order to facilitate the process of billing retailers for these utilities
Provide the required technical assistance to the Events team for organization of various events in the mall
Proactively seek knowledge of new/ latest technologies and procedures in areas of electrical equipment and systems (such as elevators, escalators, power saving systems etc.)
List out all equipment (critical and non critical) and determine the kind of AMC (comprehensive and non- comprehensive) required for each
Identify the agencies for the purpose of Annual Maintenance Contract (AMC) and define scope of work for them based on the areas to be covered and services to be provided
Support the Procurement/ Purchase team in the technical evaluation of vendors and ensure that all agreements are in place
Manage timely renewals of AMC post review and evaluation of the service provided over the year and any changes in the scope
Prepare an AMC tracker for all engineering/ technical equipments and systems across the property
Monitor the common area maintenance activities through daily inspections and reporting
Track the CAM expenses and provide the consumption figures for utilities (i.e. HVAC, water etc.) to the Finance team so as to support them in billing the common area expenses to the respective retailers
Verify the bills raised for the outsourced staff based on attendance of the outsourced technical staff through the recordings of the bio-metric system
Check and verify bills raised for any maintenance work undertaken within the property through job orders/ contractors
Ensure AMC payments are made on time
Liaise with government/ regulatory bodies (such as Power Company, Fire department) and/ or their representatives such as lift supervisor, electrical inspector etc. along with the Liasioning team / Security team to obtain the necessary licenses/ permissions etc.
Determine and maintain required inventory levels of critical spare parts for all electrical equipment and systems
Undertake timely and effective execution of projects identified by Centre Director and/or Chief Engineer
Ensure adherence to budgets and project specifications
Preparation of Standard Operating Procedures for Various Electrical equipments, Electrical Safety, Risk topics.

Retailer Relationship/ Support

Provide necessary support during relocation of stores in terms of technical/ engineering requirements based on the nature of the store, structural modification of stores etc

Day –to-day Operations

Annual Maintenance Contracts (AMC)

Common Area Management (CAM)

Verification of Bills

Liasioning for licenses/ permissions

Inventory Management

Miscellaneous Projects

MIS Reporting

Provide engineering data (i.e. HVAC and water consumption figures) to the Finance team for compilation and preparation of MIS reports and check the data after compilation

Financial Responsibilities

Provide inputs in the budget prepared for capital expenses for Engineering items (addition/ modifications in equipments/ systems)
Provide inputs to the Chief Engineer on maintenance & repair costs, electricity and water consumption expenses, expenses on other utilities and consumables etc. in order to prepare the engineering budget for the forthcoming year

People Management

Undertake capability building interventions for the team (outsourced staff) in terms of training & development activities, mentoring, job rotation etc.
Monitor the performance of the outsourced staff within Engineering on a regular basis and ensure they work as per the defined financial processes and systems
Support the building of a customer-focused and performance –oriented culture within the organization

Leading a team of Assistant Managers / Shift In-charge and other site personnel in ensuring compliance to all Safety norms to minimize/achieve ZERO accidents through appropriate fire protection system & safety equipment’s

Overall Purpose/Objective

Of the job

Drives the development and implementation of the maintenance strategy across all the equipment / systems within the property; covering aspects of preventive and break-down maintenance, in order to provide a comfortable and secure environment for customers.

Key Responsibilities

(List major responsibilities, that you have, to achieve the key objectives)

Develop detailed plans for managing the performance of all key equipment / systems (Including FLS) and installations, proactive maintenance plans and measuring actual performance levels
Ensure all the equipment/ systems are functional and in proper working conditions, with minimal downtime of critical equipments and all engineering activities are focused towards customer and retailer safety
Prepare detailed engineering budget for the forthcoming year after analyzing previous year’s performance and growth expectations/ projections
Formulate a preventive maintenance schedule for all equipments/ systems for the entire year based on the Asset History Card, Breakdown Register and the Equipment Manual and get the approval from the Centre Director on the same
Determine the cause of breakdown and ensure the resolution of the same in the minimum possible downtime from the AMC vendor or OEM based on the urgency of the situation
Monitor the deployment of outsourced staff in order to ensure that all the critical equipment are adequately manned
Ensure that retailer issues pertaining to engineering/ technical such as air-conditioning, leakage, electricity, water etc. are handled effectively and in a timely manner
Review the status of logged, resolved, escalated complaints/ issues raised by retailers/customers on a daily basis to improve the efficiency of the process and to identify areas for proactive maintenance
Supervise the physical condition and functioning of fire equipment (extinguishers, pumps, sprinklers etc.), HVAC and electrical equipment/ systems, water and gas systems etc.
Liaise with government/ regulatory bodies (office of Electrical Inspector and Lift Inspector) along with the Liaisoning team to obtain the necessary licenses/ permissions etc.
Ensure timely goal setting, monitoring, review of performance parameters for team members

Apply Now

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required assistant relationship manager jobs in indore, mp

Manager - Services

Assistant Manager- Business Development (S03)

Assistant Engineering Manager (Hotel exp. pref.)

Assistant Manager- Business Development (S03)

Sales Assistant

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