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EY GDS - Risk Consulting - Process & Controls - Manager (TMT sector)
Role Summary
We are seeking an accomplished Manager for the EY GDS Risk Consulting – Process & Controls team, specializing in the Technology, Media and Telecommunication (TMT) sector. The role involves leading internal audits, internal controls assessments, business process reviews, and sector focused risk consulting engagements for global clients. You will collaborate with EY member firms worldwide, leveraging advanced technologies and industry leading practices to deliver high-quality outcomes.
The opportunity
This is a client facing role in a rapidly growing practice. You will work closely with senior stakeholders on complex risk, process, and controls engagements while contributing to the development of innovative, technology-enabled solutions, leveraging propriety (emerging) tools and technologies – such as GenAI, Advanced Analytics and RPA. You’ll gain broad exposure across global TMT sector clients, strengthening your domain expertise and leadership capabilities.
Key Responsibilities
Engagement delivery
- Lead and manage multiple risk consulting engagements — Internal Audit, Internal Controls, SOX 404, and business process reviews — in the TMT sector.
- Oversee engagement teams, ensuring high quality deliverables aligned with EY’s global standards, timelines, and budgets.
- Identify process gaps, assess risks, and design improvement recommendations based on industry’s best practices and client’s business environment.
- Apply a structured, solution-focused approach to problem solving while executing engagements and preparing high quality audit reports, working papers and client communications.
- Continuously monitor engagement progress, manage risks, and ensure timely communication of status and expected outcomes to key stakeholders (client as well as internal).
- Proactively identify engagement related risks and escalate issues in a timely manner in accordance with firm protocols.
Market, Leadership and Growth
- Build strong relationships with senior client stakeholders and EY member firm teams across regions.
- Contribute to business development initiatives including proposals, RFP responses, and thought leadership for the Technology, Media and Telecommunication sector – by bringing in/displaying deep sector knowledge.
- Support automation and innovation initiatives leveraging GenAI, Advanced Analytics and RPA to enhance service delivery.
- Stay updated on sector trends, regulatory reforms, and emerging risks; translate insights into actionable recommendations.
- Shape strategy for expanding EY GDS presence in the TMT sector and strengthening global account integration.
- Collaborating with colleagues across multiple service lines, sharing your knowledge and experience to foster business growth and guide business decisions.
Operational Excellence
- Drive engagement productivity improvements and operational efficiencies.
- Manage engagement budgets and ensure compliance with engagement terms as well as EY’s global quality & risk management procedures.
Skills and Attributes for Success
- Strong analytical, structured thinking, and consulting skills.
- Prior experience delivering risk consulting solutions (internal audits, internal controls, business process reviews) for clients in the TMT sector.
- Excellent communication, presentation, and report writing skills.
- Proficiency with GenAI tools, MS Office, data analytics, and data validation.
- Ability to lead cross functional teams and collaborate effectively.
- Strong stakeholder management skills.
- Big Four or top-tier consulting experience preferred.
To Qualify for This Role, You Must Have
- 8+ years of experience in consulting or industry roles focusing on process and controls, internal audits, internal controls and business process evaluation.
- Ability to deliver client engagements and impactful solutions tailored to TMT sector - with experience (including but not limited to) around network operations, revenue assurance, production operations, customer experience, procurement & customer contracts management, regulatory compliance across digital and legacy platforms, etc.
- Understanding of global telecom operating models such as integrated operators, MVNO/MVNE, digital first telcos, and converged services (voice, data, broadband, IPTV).
- Familiarity with major telecom reforms, digital connectivity trends, network modernization, and emerging risks in the TMT landscape.
- Demonstrated capability to deliver sector focused solutions for global clients.
- Leadership skills with experience guiding and motivating high performance teams.
- Ability to think differently and innovate.
Ideally, You Will Also Have
- Experience mentoring junior professionals and managing performance cycles.
- Responsible for the performance and appraisal of direct reports, including training and developing necessary skill sets to enable them to grow in their careers.
- Ability to lead sector specific upskilling programs and build solution assets in collaboration with EY Global SMRs / sector leaders.
- Experience growing/stabilizing GDS roles on global accounts and contributing to multi region delivery models.
What We Look For
- Individuals with strong commercial acumen, technical depth, and the drive to excel in a dynamic consulting environment.
- A global mindset and the ability to collaborate across diverse teams and industries.
What working at EY offers
At EY, we’re dedicated to helping our clients, from startups to Fortune 500 companies — and the work we do with them is as varied as they are.
You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer:
- Support, coaching and feedback from some of the most engaging colleagues around
- Opportunities to develop new skills and progress your career.
- The freedom and flexibility to manage your role in a way that’s right for you.
EY | Building a better working world
EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.
Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
