Roles & Responsibilities
- Collaborate with internal and external clients to identify new areas of functional enhancements / customizations in existing products
- Analyze, update and maintain requirement log/inventory for each of the software products
- Extensively liaise with Development & Quality Assurance Teams as a vital member of the Software Development Life Cycle with intense participation in sprint planning & sprint review meetings
- Prepare specifications and user stories for handing over to the Development Team Draft new or update product documentation including User Manual & Help Guide, Quick Tips, FAQs, and other client-specific documents
- Provide product knowledge transfer to the Marketing Team during product collateral design
- Perform duties as a Product Co-Owner and Functional Specialist for internal and external clients
- Provide functional training, advisory, and functional assistance to clients during and post implementation phase
- Assist Business Development Teams, where product demonstration may be required for a new or existing product
- Undertake role of Product Trainer for internal teams
Any other roles and responsibilities as may be suggested by Department Head
-
Qualification / Skill-sets
-
B.Sc. (IT) / B.E. / MCA / MBA or other Technical Graduates / Post-Graduates with basic understanding of software solutions and their design
- No prior experience is mandatory OR Minimum 1+ years of experience in Business Analyst / Software Implementation / Project Management profile (as per published requirement)
- Pleasing personality and excellent oral and written communication skills are pre-requisite
- Good visualization and analytical skills with visible ability to articulate ideas, concepts, and viewpoints
- Interest and enthusiasm for a career in software product design and innovation coupled with desire for client collaboration
- Enthusiasm for travel and meeting clients coupled with problem-solving capability and lateral thinking ability as part of a team or individually
Keen desire to research and learn emerging design ideas, trends, and techniques
-
Added Advantage Qualification / Skill-sets
- Prior experience of 2+ years in Business Analyst OR Product Design OR Software Development role, with proven track record
- Basic knowledge of programming, database, and software testing would be advantageous
- Basic understanding of Product Life Cycle, from conceptualization to commercialization, along with best design practices
