Chennai, Tamil Nadu
Job Summary
A senior associate is a mid-level professional responsible for a variety of tasks within an organization. Senior associates are seen as leaders within their teams and are expected to possess a strong level of expertise in their field.
Key Responsibilities
- Supervise daily account setup operations and team workload.
- Ensure adherence to internal controls and data governance policies.
- Handle escalations related to account creation delays or errors.
- Conduct root cause analysis for recurring data issues.
- Collaborate with IT for system enhancements or bug fixes.
- Review and approve non-standard or high-risk account setups.
- Maintain SOPs and ensure team compliance.
- Lead onboarding sessions for new team members.
Skill Requirements
- Team Management: Ability to assign tasks, monitor workloads, and support team performance.
- Escalation Handling: Resolve complex or high-risk account setup issues.
- Root Cause Analysis: Investigate recurring errors and implement corrective actions.
- Policy Enforcement: Ensure adherence to data governance and compliance standards.
- Cross-Functional Collaboration: Work with IT, finance, and compliance teams.
- SOP Maintenance: Update and enforce standard operating procedures.
- Coaching Skills: Mentor junior staff and conduct knowledge-sharing sessions.
Other Requirements
1. B.Com/Bba Or Equivalent Graduation (Relevant To Location)
2. Optional Certifications In Billing And Invoicing, Or Relevant Erp Tools Are Valuable
2 - 3 Years of Experance.
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