Key Responsibilities
- Identify and acquire new customers for laundry, dry cleaning, ironing, and related services.
- Develop business through corporate tie-ups, hotels, restaurants, salons, hospitals, hostels, PGs, gyms, offices, and other commercial clients.
- Visit potential customers and present company services, pricing, and business proposals.
- Generate leads through field visits, references, phone calls, WhatsApp, social media, and local networking.
- Maintain regular follow-ups with prospective and existing customers.
- Build and maintain long-term relationships with key clients.
- Prepare quotations, proposals, and commercial offers as required.
- Negotiate pricing and service terms within company guidelines.
- Coordinate with the operations and delivery teams to ensure smooth execution of client orders.
- Track sales leads, follow-ups, conversions, and customer requirements.
- Achieve monthly sales and customer acquisition targets.
- Identify new market opportunities and suggest strategies for business growth.
- Monitor competitor pricing and services in the local market.
- Maintain accurate customer and sales records.
- Collect feedback from customers and coordinate with management to resolve service-related issues.
- Prepare regular sales and business development reports for management.
Required Skills
- Strong communication and negotiation skills.
- Good sales and customer relationship management skills.
- Confident personality with the ability to approach new customers.
- Good knowledge of the local market.
- Basic knowledge of Excel, WhatsApp, CRM/billing software.
- Ability to prepare quotations and business proposals.
- Target-oriented and self-motivated.
- Willingness to travel for client meetings and field visits.
- Previous experience in sales, business development, B2B sales, laundry, hospitality, retail, or service industry will be preferred.
Performance Indicators / Targets
The candidate will primarily be evaluated on:
- New customers acquired
- Corporate/B2B accounts generated
- Monthly sales/revenue generated
- Lead-to-customer conversion
- Customer retention
- Follow-up and collection performance
- New business opportunities identified
Salary
Salary + Performance Incentives
Incentive: Additional incentives may be provided based on new customer acquisition and revenue generated.
Pay: ₹20,000.00 - ₹30,000.00 per month
Benefits:
- Cell phone reimbursement
- Flexible schedule
- Provident Fund
Work Location: In person
