Here is a professional Job Description (JD) for a Floor Manager position at SMS Hospital, Chandkheda, Ahmedabad.
Job Description – Floor Manager
Position: Floor Manager
Department: Operations
Location: SMS Hospital, Chandkheda, Ahmedabad
Reporting To: Hospital Administrator / Operations Manager
Qualification
- Master's in Hospital Administration (MHA) – Mandatory
- Bachelor's degree in any discipline (preferred)
Experience
- Minimum 1 year of experience in hospital operations, floor management, or patient services.
Key Responsibilities
- Supervise the day-to-day operations of assigned hospital floors.
- Ensure smooth patient flow from admission to discharge.
- Coordinate with doctors, nursing staff, housekeeping, security, and other departments.
- Resolve patient and attendant queries, complaints, and service issues promptly.
- Monitor cleanliness, hygiene, and infection control practices on the floor.
- Ensure patient safety and compliance with hospital policies and standard operating procedures (SOPs).
- Monitor staff attendance, discipline, grooming, and performance on the assigned floor.
- Conduct regular floor rounds to ensure quality standards are maintained.
- Coordinate bed management and patient transfers.
- Prepare daily operational reports and escalate issues to the Hospital Administrator.
- Support NABH standards and ensure compliance with quality protocols.
Required Skills
- Good communication and interpersonal skills.
- Strong leadership and team coordination abilities.
- Problem-solving and conflict-resolution skills.
- Knowledge of hospital operations and patient care processes.
- Basic computer proficiency (MS Office, Hospital Information System).
- Ability to work in rotational shifts.
Preferred Attributes
- Patient-centric approach.
- Positive attitude and professional behavior.
- Ability to work under pressure.
- Good organizational and time management skills.
Salary
- As per hospital norms and candidate experience.
How to Apply
SMS Hospital, Chandkheda, Ahmedabad
Email: [email protected]
Contact: 7573949610
Pay: ₹16,000.59 - ₹38,872.28 per month
Benefits:
- Flexible schedule
- Paid sick time
- Paid time off
- Provident Fund
Work Location: In person
