Position: Team Lead - Admissions
Location: Gurugram
Working Days: Monday to Saturday (Saturday- WFH)
Experience Required: 5+ years
We are looking for an experienced Team Lead - Admissions to lead the student conversion team from offer acceptance to final enrollment. The role involves managing counsellors, driving conversions, coaching the team, and ensuring a strong student and parent experience.
The ideal candidate will have experience in academic counselling, EdTech sales, admissions, or consultative B2C sales, along with strong team management and sales leadership skills.
- Lead and manage the team responsible for the post-offer conversion journey.
- Set targets, track performance, and drive enrollment and conversion goals.
- Coach the team on counselling, objection handling, follow-ups, and closing.
- Monitor conversion metrics and identify performance gaps.
- Support the team in handling complex student/parent conversations and objections.
- Ensure structured follow-ups and consistent funnel movement.
- Identify conversion bottlenecks and implement process improvements.
- Conduct regular performance reviews and provide actionable feedback.
- Collaborate with internal teams to ensure a seamless student experience.
- Own team performance, conversion, and revenue outcomes.
- 5+ years of experience in academic counselling, EdTech sales, admissions, student recruitment, or consultative B2C sales.
- Prior experience in team handling, people management, or sales leadership.
- Experience as a Senior Academic Counsellor, Team Lead, Admissions Manager, Assistant Program Manager, Senior Counsellor, or Head of Admissions.
- Strong exposure to parent-led or family-influenced decision-making.
- Candidates from premium education institutions or EdTech companies preferred.
- Open to candidates with high-ticket, consultative B2C sales and team management experience from other industries.
- Strong communication, coaching, negotiation, and stakeholder-management skills.
- Proven track record of achieving team-level conversion and revenue targets.
- Team offer-to-enrollment conversion rate
- Enrollment and revenue targets
- Counsellor productivity and performance
- Funnel movement and reduction in drop-offs
- Student and parent experience
- Team development and performance
