Need Females Candidate who stay near by Chembur or Harbour Line
Major Responsibilities:
[A] Admission & Discharges.
1. Conduct & fill Admission forms/ interviews, for New Admissions & Follow ups.
2. Enter/Facilitate entry of data in Excel/Application
3. Conduct & fill Discharge forms/ interviews for New & Follow ups.
4. Ensure Follow-up to assess status of child/ family Follow Questionnaire is done.
[B] Ready reckoner for emergency services.
1. Ensure Directory of local doctors, carpenters, plumbers, electrician, other service providers are prepared.
2. Ensure Directory of authorities, fire, police, ambulance, etc. is prepared.
3. Strengthening relationships with them for further engagement.
[C] Engaging with Doctors/MSWs.
1. Ensure Contact details of referral hospitals, Doctors, MSWs, NGOs, local clubs are prepared & build relationship with them.
2. Identify nearby Paed Onco treating hospitals.
3. Strengthen relationships with them for further engagement.
[D] Beneficiary Management.
1. Conduct Parents Meetings & prepare minutes (fortnightly).
2. Take feedback & handle complaints redressal.
3. Handle discipline issues-Cases escalated by CC.
4. Showcase Talents of kids - (With assistance from Teacher/CC/Counsellor) (Add to Child Database).
5. Update to Child Database - Health status (Monthly) and Occupancy (weekly)
[E] Engaging with Volunteers/ Supporters.
1. Update AL Requirements - (Refer Google Sheet).
2. Interact & Assess Donation opportunities; mobilize donations whenever possible.
3. Send Introduction, thank you letters promptly and maintain relationship with them.
4. Maintain database-In coordination with donor manager.
5. Optimise support for unit sponsorship, meal mate, toys, clothes, other required items at centres.
6. Strengthen Employee engagement programs with corporates.
[F] Supervision/ Monitoring of CC/HK/Drivers
1. Ensure Premises Cleanliness, basic upkeep & maintenance- (CM should countersign CC checklist)
2. Ensure Services and Care Process of families- (Everything apart from cleaning & maintenance)
3. Ensure that all minor repairs & maintenance work are addressed.
4. Handle Beneficiary Feedback - on HK/Drivers.
5. Handle Complaints Redressal - of HK/Drivers Log sheet of vehicles and proper utilization of vehicles.
6. Get quotes for Pest Control/ AMC of equipment’s, TV, fridge, AC, etc. (Ensure they are done as per scheduled)
7. Organise Capacity Building of CC.
[G] Stationary/ Items purchase.
1. Ensure Inventory of all items in centre.
2. Update Requirements list.
3. Tap which all can be acquired through donation.
4. Purchase of remaining items that cannot be mobilized, after seeking approval.
[H] Approving Leaves for Driver/CC/ HK.
1. Approve for Drivers.
[I] Meal mate
1. Block date.
2. Confirm payment .
3. Arrange meal.
4. Share pictures.
5. Optimise meal mate.
[J] Any issues with landlord/Government bodies/Local bodies.
1. Visit them as needed.
2. Timely submission of documents in coordination with development team
[K] Case Studies.
1. Prepare Write up/with Pictures
2. Upload on software.
[L] Events/Special Days.
1. Plan with CC/teachers
2. Ensure pictures & details captured for social media/CSR reports
[M] REPORTS.
Daily
- Check Housekeeping checklist - Thru CC.
- Check CC checklist.
- Make Random/ surprise centre round - Once or twice daily.
- Go through Vehicle/Driver checklist.
- Prepare Daily update on visitors.
- Send Mails to visitors whenever applicable.
- Ensure Petty Cash handled Thru CC.
- Make Random surprise monitoring of Centre camera/Vehicle camera.
- Prepare Incident Report where applicable.
Weekly
Prepare Interesting case studies.
Fortnightly
Conduct Parents Meet - With focus on feedback on Shelter facilities, CC, Vehicle, Driver, Grocery, Treatment, Doctor, Counsellor, Teacher
Monthly
- Send Centre report .
- Prepare Mealmate – report.
- Prepare Unit sponsorship – report.
- Highlight Centre maintenance - Major issues.
Quarterly.
- Conduct Inventory audit.
- Carry out Team appraisal as per JD.
- Prepare Consolidated Centre Report.
- Half Yearly.
- Conduct Surprise alcohol/ drugs testing of drivers/ HK (if applicable).
Yearly.
- Carry out Annual appraisal of staff.
- Prepare budget for ensuing year.
- Review of SOP/ forms/checklist on a half-yearly basis.
Job Types: Full-time, Permanent
Pay: ₹35,000.00 - ₹40,000.00 per month
Benefits:
Experience:
- total work: 4 years (Preferred)
- NGO: 2 years (Preferred)
Work Location: In person