Industry – Metal / Non-Metal Laser and Fiber Cutting Machines, Welding Machines, Bending Machines, CNC Routers. Educational Qualification - Any Graduate / Postgraduate. Preferred: B.E./B. Tech in Electrical, Mechanical, or Mechatronics Engineering, or Diploma in Electrical/Mechanical or related field.
Key Responsibilities Install and commission machines at customer sites as per the service schedule. Conduct machine demonstrations whenever required. Perform preventive, breakdown, and corrective maintenance. Diagnose technical issues and resolve customer complaints within the defined timelines. Provide on-site, off-site, and remote technical support. Prepare installation reports, service reports, and maintenance documentation. Coordinate with the Sales and Back Office teams for spare parts and service requirements. Plan and execute AMC/Warranty maintenance schedules. Maintain branch-level spare parts inventory. Ensure timely service support and high customer satisfaction. Travel to customer locations whenever required. Required Skills Hands-on experience with Laser Cutting Machines, Fiber Laser Cutting Machines, CNC Routers, or similar industrial machinery. Strong troubleshooting and fault diagnosis skills. Basic knowledge of electrical and mechanical systems. Good communication and customer handling skills. Willingness to travel for installation and service activities. Basic knowledge of MS Office for service reporting.
Pay: ₹300,000.00 - ₹700,000.00 per year
Benefits:
- Cell phone reimbursement
- Flexible schedule
- Food provided
- Health insurance
- Internet reimbursement
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund
- Work from home
Work Location: In person
