Opening for a highly skilled Inside Sales Executive with 5 years plus experience in similar position or sales/bd/ sales coordination.
The candidate will play a key role in nurturing client relationships and ensuring seamless order processing.
Key Responsibilities:
- Serve as the main point of contact for existing clients, maintaining strong and responsive communication.
- Take orders from clients (via call, email, WhatsApp, etc.) and ensure all order details are accurately recorded.
- Cater to new enquiries and convert them by providing relevant information.
- Coordinate internally with production, dispatch/logistics, and accounts teams to ensure smooth order flow from start to finish.
- Track each order from confirmation to dispatch and follow up until final delivery to the customer.
- Share dispatch details and tracking info proactively with customers.
- Handle customer queries, complaints, or delays professionally and provide timely updates.
- Maintain proper records of orders, invoices, and dispatch timelines.
- Update the CRM/order management system regularly.
- Identify inactive clients and help in re-engagement initiatives.
Pay: ₹30,000.00 - ₹40,000.00 per month
Benefits:
- Cell phone reimbursement
- Provident Fund
Work Location: In person
