As an HR Operations Analyst, you will play a critical role within our Global HR Shared Services team, delivering accurate, compliant, and service-focused HR support across the employee lifecycle. Working closely with regional HR Business Partners and global stakeholders, you will ensure a seamless employee experience while supporting HR operations across the Middle East region.
- Employee Lifecycle Administration: Manage the complete employee lifecycle across the Middle East region, including onboarding, employee changes, and offboarding activities.
- HR Documentation & Records Management: Prepare and maintain employment documents including offer letters, contract amendments, visa letters, employment certificates, exit documentation, and employee records within HR systems.
- HRBP & Stakeholder Partnership: Act as a trusted operational partner to Regional HR Business Partners, supporting the consistent delivery of HR processes and collaborating with internal and external stakeholders.
- Employee Query Management: Serve as the first point of contact for employee and manager HR-related queries, providing timely, professional, and confidential support.
- Payroll & Benefits Coordination: Support payroll administration by ensuring accurate employee data is maintained and submitted. Assist with benefits administration in line with regional requirements and company policies.
- HR Reporting & Analytics: Produce regular and ad hoc HR reports, dashboards, and data analysis to support business decisions and regional HR initiatives.
- Compliance & Process Excellence: Ensure HR processes are delivered in accordance with local regulations, company policies, and global standards.
- Operational Support: Assist with additional HR operational activities and projects as required by the HR Supervisor or HR Business Partner.
- Financial Stability: Competitive salary package complemented by a strong performance-driven bonus scheme.
- Work-Life Balance: Hybrid working model with 2 days working from home per week and early finishes on Fridays.
- Generous Leave: 18 days annual leave plus birthday leave, 12 casual/sick leave days, and 12 public holidays. Annual leave increases to 20 days after 2 years of service.
- Career Development: Comprehensive onboarding, structured training plans, mentoring, and clear career progression opportunities.
- Comprehensive Benefits: Access to pension schemes, life insurance, private medical coverage, and additional employee benefits.
- Health & Wellbeing: Discounted Cult Fit membership and wellbeing initiatives.
- Transportation Support: Complimentary pick-up and drop services from selected transport hubs.
- Collaborative Culture: Enjoy a vibrant team environment with regular social events, celebrations, and employee engagement activities.
- Global Exposure: Work closely with international HR teams and stakeholders across multiple regions and cultures.
- Long-Term Growth: Join a global business that invests heavily in people, technology, and career development.
- HR Shared Services Experience: 3-5 years of experience within HR Operations or HR Shared Services environments.
- Middle East Expertise: Previous experience supporting HR operations across the Middle East region is essential.
- Employee Lifecycle Knowledge: Strong understanding of onboarding, employment changes, offboarding, and wider employee lifecycle processes.
- HR Documentation Expertise: Experience preparing HR documentation, maintaining employee records, and managing confidential information.
- Attention to Detail: Highly organised with a strong focus on accuracy, compliance, and process excellence.
- Stakeholder Management: Ability to build strong working relationships and effectively partner with employees, managers, and HR teams.
- Communication Skills: Strong verbal and written communication skills with a customer-service mindset.
- Technical Proficiency: Competent in Microsoft Office applications and HR information systems.
- Analytical Capability: Comfortable producing HR reports and interpreting data to support business decisions.
- Problem-Solving Approach: Ability to prioritise workloads, meet deadlines, and resolve issues efficiently in a fast-paced environment.
NES Fircroft is a leading global workforce solutions provider, connecting world-class talent with some of the worlds most significant engineering, energy, life sciences, and technology projects.
Since 1978, we have been providing specialist staffing solutions across industries including Oil & Gas, Power, Renewables, Construction, Life Sciences, Manufacturing, Chemicals, Mining, Automotive, and IT. With more than 2,000 employees operating across 58 offices worldwide, we combine global reach with local expertise to deliver exceptional workforce solutions to our clients.
Our culture is built on collaboration, innovation, and continuous development, creating an environment where ambitious professionals can thrive and build rewarding careers.
Empower our future with your talent. Join our sustainable energy mission!
Apply today and become part of a forward-thinking global organisation where your expertise will directly contribute to delivering exceptional employee experiences and business success.
NES Fircroft – Powering People. Delivering Projects.
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