Job Overview
We are looking for an experienced Facility Manager to oversee and manage the day-to-day operations of facilities and premises. The role will be responsible for ensuring smooth service delivery, maintenance, safety, cleanliness, vendor management, cost control, and overall client satisfaction.
The ideal candidate should have strong experience in facility management operations, with the ability to manage multiple service teams, vendors, contractors, and client requirements while maintaining high operational and service standards.
Key Responsibilities
Facility Operations
- Oversee day-to-day facility operations, including maintenance, repairs, housekeeping, security, landscaping, and other facility services.
- Ensure facilities are maintained in a safe, clean, functional, and well-organized condition.
- Monitor service delivery and ensure adherence to defined operational standards and SLAs.
- Identify and resolve operational issues and escalations promptly.
Team Management
- Lead and manage facility managers, maintenance staff, security personnel, housekeeping teams, and support staff.
- Allocate manpower effectively and monitor team performance.
- Train, guide, and motivate teams to ensure efficient service delivery.
Vendor & Contractor Management
- Manage relationships with vendors, suppliers, contractors, and service providers.
- Monitor vendor performance and ensure timely delivery of services and materials.
- Coordinate contracts, service agreements, and SLAs.
- Negotiate with vendors wherever required to ensure cost-effective and quality service delivery.
Client & Stakeholder Management
- Act as a key point of contact for clients and stakeholders on facility-related matters.
- Understand client requirements and ensure timely resolution of complaints and concerns.
- Conduct regular reviews with clients and provide updates on operational performance.
- Build strong relationships to support client retention and long-term account development.
Budget & Cost Management
- Monitor facility operating expenses and budgets.
- Control costs while maintaining service quality.
- Identify opportunities for operational efficiency and cost savings.
- Prepare regular operational and financial reports for management.
Health, Safety & Compliance
- Ensure compliance with applicable health, safety, environmental, and workplace regulations.
- Implement and monitor emergency response, evacuation, and safety procedures.
- Conduct regular inspections and ensure corrective actions are implemented.
Performance & Continuous Improvement
- Define and monitor operational KPIs and service-level performance.
- Identify process gaps and implement improvements to enhance efficiency and service quality.
- Maintain appropriate operational records and reports.
Candidate Requirements
- Bachelor's degree in Facilities Management, Engineering, Business Administration, or a related field.
- 10+ years of experience in Facility Management / Integrated Facility Management (IFM) operations.
- Strong experience managing large facilities, multiple service teams, vendors, and contractors.
- Good knowledge of building maintenance, facility services, safety standards, and operational processes.
- Strong experience in vendor management, budgeting, cost control, and SLA management.
- Excellent client management, communication, negotiation, and problem-solving skills.
- Strong leadership and people-management capabilities.
- Ability to manage multiple priorities and work effectively under pressure.
- Familiarity with facility management software and reporting tools.
Preferred Background
Candidates from Facility Management, Integrated Facility Management (IFM), Property Management, Building Operations, Commercial Facilities, Residential Facilities, Corporate Facilities, or similar service environments will be preferred.
Pay: ₹1,000,000.00 - ₹2,000,000.00 per year
Benefits:
- Health insurance
- Provident Fund
Application Question(s):
- What is your current location ?
- What is your current CTC ?
- What is your notice period ?
Work Location: In person
