Job Location: Pune
Employment Type: Full-Time
Work Location: Work from Office
Work Hours: US Shift
Experience Required: 2-3 years minimum
About This Role
We are hiring a Home Health Intake Coordinator to support our US-based home health operations from India. This is a unique opportunity to work with leading US healthcare clients while managing critical intake processes remotely during US business hours.
You will be responsible for managing and doing quality review of the Start of Care (SOC) process for home health patients, conducting insurance verification, ensuring data quality, and providing quality review support. This role combines operational excellence with healthcare compliance, making it ideal for someone who thrives in detail-oriented, process-driven environments.
Why This Role Matters: Every patient onboarded through intake impacts patient care quality, billing accuracy, and regulatory compliance. Your work directly influences how smoothly home health agencies operate.
Essential Experience
Minimum 2-3 years as a Home Health Intake Coordinator or similar role
Hands-on experience with one or more of these EMR platforms:
Kinnser/ WellSky
HCHB (Homecare Homebase)
KanTime
Any other Home Health EMR
Experience with Start of Care (SOC) processes and Medicare/Medicaid compliance
Proven quality review experience with ability to identify and correct data issues which can impact quality of care or reimbursement or compliance
Required Skills
Data entry accuracy
Proficient with EMR/EHR systems and healthcare software
Strong knowledge of US insurance (Medicare, Medicaid, commercial) and different payer plans
Understanding of home health workflows and regulatory requirements
Excellent written and verbal communication skills
Strong organizational and time management abilities
Ability to work independently and ask for help when needed
US Shift Requirement
Commitment to working US shift hours
Flexible and reliable for 5 days/week, full-time employment
Comfortable maintaining focus during evening/night hours
Quick response time to urgent issues
Contact Person: Nidhi Saraiya
Email: [email protected]
Years Of Experience
2 Years
3 Years
3 Years +
