About the Role
We are looking for an experienced and responsible Estate Operations Manager to oversee the complete day-to-day operations of a large residential real estate project comprising approximately 360 bungalows.
The person will be responsible for ensuring smooth functioning of the estate, including housekeeping, security coordination, maintenance, landscaping, common areas, vendor management, and overall site operations.
Key Responsibilities
- Oversee the overall day-to-day operations of the residential estate.
- Supervise and coordinate housekeeping, security, maintenance, gardening, and other support staff.
- Ensure cleanliness, hygiene, and proper upkeep of bungalows and common areas.
- Coordinate with security personnel/agencies and ensure proper security arrangements across the project.
- Monitor maintenance of roads, lighting, water systems, drainage, common facilities, and other infrastructure.
- Coordinate with external vendors, contractors, and service providers.
- Conduct regular inspections of the entire project and identify operational or maintenance issues.
- Ensure timely resolution of complaints, service requests, and operational issues.
- Maintain records of maintenance activities, incidents, manpower, vendors, and expenses.
- Monitor attendance, discipline, deployment, and performance of estate staff.
- Ensure proper waste management, landscaping, gardening, pest control, and general cleanliness.
- Coordinate preventive and corrective maintenance activities.
- Ensure compliance with project safety, operational, and housekeeping standards.
- Report major issues, incidents, expenses, and operational updates to management.
- Handle emergency situations and coordinate with relevant agencies when required.
- Assist management in improving operational efficiency and controlling estate operating costs.
Candidate Requirements
- Graduate preferred; candidates with relevant experience may also be considered.
- 3–7 years of experience in estate management, facility management, residential project operations, hospitality, property management, or a similar role.
- Experience managing large residential communities, housing projects, resorts, hotels, or similar properties will be preferred.
- Strong staff supervision and vendor-management skills.
- Good communication and interpersonal skills.
- Ability to handle multiple operational activities simultaneously.
- Strong problem-solving and decision-making ability.
- Basic computer knowledge, including MS Excel and reporting.
- Ability to work independently and take ownership of the entire project operation.
- Willingness to be based at the project site.
Key Skills
- Estate / Facility Management
- Staff Supervision
- Housekeeping Management
- Security Coordination
- Maintenance Coordination
- Vendor Management
- Complaint Handling
- Site Inspection
- Team Management
- Problem Solving
- Reporting & Documentation
Preferred Profile
Candidates who have previously worked as an Estate Manager, Facility Manager, Property Manager, Community Manager, Operations Manager, or Site Operations Manager in a large residential or hospitality property will be preferred.
Job Type
Full-time | On-site
Note: The role requires the candidate to take overall ownership of the project's day-to-day operational requirements and coordinate with different teams and service providers to ensure the estate remains safe, clean, well-maintained, and operational.
Pay: ₹25,000.00 - ₹30,000.00 per month
Benefits:
- Food provided
- Paid sick time
- Paid time off
Work Location: In person
