Job Title: Retail Sales Associate
Location: Hyderabaad
Job Purpose:
To drive sales and deliver exceptional customer service for a luxury diamond jewellery brand, ensuring a premium shopping experience and long-term client relationships.
Key Responsibilities:
- Welcome and assist customers with professionalism, understanding their needs and providing expert guidance on diamond jewellery.
- Achieve individual and store sales targets through effective upselling and cross-selling.
- Educate customers on the 4Cs of diamonds, jewellery craftsmanship, and brand value.
- Maintain high product knowledge and stay updated with new collections, trends, and promotions.
- Handle billing, payment processing, and documentation accurately.
- Ensure proper display, cleanliness, and upkeep of the showroom and jewellery counters.
- Build and nurture lasting client relationships to encourage repeat business and referrals.
- Assist in organizing in-store promotions, exhibitions, and client engagement events.
- Coordinate with the inventory team to ensure adequate stock availability and proper handling.
- Maintain strict adherence to company policies on sales, service, and security.
Requirements & Qualifications:
- Bachelor’s degree (preferred) or relevant retail/sales experience.
- 1–3 years of experience in luxury retail / jewelry sales.
- Strong communication, interpersonal, and convincing skills.
- Knowledge of diamonds and gemstones (advantageous, training can be provided).
- Passion for customer service and luxury retail.
- Presentable, confident, and well-groomed.
- Ability to work under pressure and meet sales targets.
Key Skills:
- Sales & Negotiation
- Customer Relationship Management
- Product Knowledge (Diamonds & Jewellery)
- Communication & Interpersonal Skills
- Team Collaboration
Job Types: Full-time, Permanent
Pay: ₹15,000.00 - ₹30,000.00 per month
Work Location: In person
