About Us:
AegisCovenant is a fast-growing InsureTech company founded in 2020, specializing in two-wheeler insurance management and roadside assistance (RSA). We are committed to transforming the industry with innovative technology, simplifying processes, and delivering exceptional service to our dealers and partners.
Job Overview: We are seeking a motivated and detail-oriented professional in backend insurance operations to join our team as Intern – Operations. In this role, you will be responsible for supporting our dealer network with insurance policy endorsement and cancellation services, maintaining accuracy in policy records, and ensuring smooth backend processing. You will handle customer and dealer queries, assist in validating policy data, and coordinate with internal teams to deliver timely resolutions. This role is ideal for someone starting their career in insurance operations, who is eager to learn about the policy lifecycle, gain exposure to endorsements and cancellations, and contribute to efficient service delivery.
Key Responsibilities:
● Assist dealers with endorsement requests, including changes in policyholder details, vehicle details, and coverage modifications.
● Process endorsement applications promptly and ensure all necessary documentation is in order.
● Coordinate with the underwriting team to ensure smooth and efficient handling of endorsements.
● Provide guidance and support to dealers regarding policy amendments and updates.
● Ensure timely communication with dealers regarding the status of endorsements.
● Maintain accurate records of all endorsement activities and ensure compliance with internal processes.
● Resolve any dealer or customer queries related to endorsements in a professional and in an efficient manner.
● Liaise with insurers through regular visits (travel involved) and follow-ups to resolve pending cases, ensuring tickets are closed within the defined TAT (Turnaround Time).
Skills & Qualifications:
● Fresh graduates in any discipline, preferably in Commerce, Finance, or related fields.
● Strong communication skills (both verbal and written).
● Excellent organizational skills and attention to detail.
● Ability to work in a fast-paced environment and meet deadlines.
● Basic knowledge of insurance or willingness to learn.
● Proficiency in MS Office (Advanced Excel, Word). What do we offer?
Pay: ₹15,200.00 per month
Benefits:
- Food provided
- Paid time off
Work Location: In person
