Company: Delhivery Limited
Location: Chennai
Department: Operations / Fleet Management
Role: Fleet Coordinator
Job Summary
The Fleet Coordinator is responsible for coordinating daily fleet operations, ensuring timely vehicle availability, monitoring driver performance, and supporting smooth transportation operations to achieve business targets.
Key Roles & Responsibilities
- Coordinate daily fleet operations to ensure timely vehicle allocation and dispatch.
- Plan and assign vehicles based on shipment volume and operational requirements.
- Coordinate with drivers, vendors, and transport partners for on-time pickups and deliveries.
- Monitor vehicle movement using GPS and operational tracking systems.
- Ensure vehicles are utilized efficiently to optimize fleet productivity.
- Track trip progress and proactively resolve delays, breakdowns, and operational issues.
- Maintain regular communication with warehouse, hub, and delivery teams to ensure smooth operations.
- Verify transport documents, trip sheets, invoices, e-way bills, and Proof of Delivery (POD).
- Monitor fuel consumption, trip expenses, and vehicle utilization.
- Ensure compliance with company policies, safety standards, and transportation regulations.
- Coordinate preventive maintenance and vehicle servicing to minimize downtime.
- Maintain fleet records, vehicle documentation, insurance, permits, and compliance documents.
- Prepare daily operational reports, vehicle utilization reports, and transport MIS.
- Escalate critical operational issues to the Operations Manager and support in resolving customer escalations.
- Support cost optimization initiatives and improve fleet efficiency.
Required Skills
- Fleet coordination and vehicle planning
- Transportation and logistics operations
- Vendor and driver management
- GPS tracking and route monitoring
- Strong communication and coordination skills
- Problem-solving and decision-making
- Time management and multitasking
- MS Excel and basic reporting skills
- Knowledge of transport documentation and compliance
Qualification
- Any Graduate / Diploma
- 1–3 years of experience in Fleet Operations, Logistics, Transportation, or Supply Chain.
- Experience in last-mile logistics or warehouse transportation is preferred.
Preferred Competencies
- Good analytical and coordination skills
- Ability to work in rotational shifts
- Strong stakeholder management
- Ability to work under pressure and meet TATs
- Customer-focused approach
Key Performance Indicators (KPIs)
- On-time vehicle availability
- Fleet utilization percentage
- On-time dispatch and delivery
- Vehicle turnaround time (TAT)
- Trip completion rate
- Transport cost optimization
- Driver compliance and productivity
- Operational SLA adherence
Pay: ₹20,000.00 - ₹25,000.00 per month
Benefits:
Work Location: In person
