Warehouse Operations
· Supervise daily warehouse activities including inbound, storage, picking, packing, dispatch, and returns.
· Ensure all customer orders are processed within defined turnaround time (TAT) and SLA.
· Monitor shift performance and ensure smooth operational flow.
· Coordinate replenishment activities to maintain stock availability.
· Manage dock operations for inbound and outbound shipments.
Team Management
· Lead and supervise warehouse associates and shift staff.
· Allocate manpower based on workload and operational priorities.
· Conduct daily shift briefings and monitor attendance.
· Train new employees on warehouse SOPs and safety practices.
· Drive employee productivity and engagement.
Inventory Management
· Maintain inventory accuracy through cycle counts and stock reconciliation.
· Investigate inventory discrepancies and implement corrective actions.
· Ensure FIFO/FEFO practices wherever applicable.
· Monitor damaged and expired inventory.
Order Fulfillment
· Ensure accurate picking, packing, and dispatch of customer orders.
· Monitor pick rates, pack rates, and dispatch timelines.
· Minimize order errors, shortages, and customer complaints.
Process & Compliance
· Ensure compliance with company SOPs and warehouse standards.
· Maintain 5S and housekeeping across the facility.
· Ensure adherence to health, safety, and security guidelines.
· Support internal and external audits.
Performance Monitoring
· Track daily operational KPIs and prepare shift reports.
· Identify operational bottlenecks and recommend improvements.
· Coordinate with transportation, procurement, inventory, and customer service teams for smooth operations.
Pay: ₹200,000.00 - ₹400,000.00 per year
Work Location: In person
