Position: Front Desk Executive / Receptionist
Location: Skin Station, Dehradun
Responsibilities:
- Welcome patients warmly and provide a premium customer experience.
- Answer phone calls, WhatsApp messages, and Instagram inquiries promptly.
- Book, reschedule, and confirm appointments.
- Manage doctor schedules and patient flow.
- Register new patients and maintain accurate records.
- Explain basic treatment packages, offers, and membership plans.
- Coordinate with doctors and therapists.
- Handle billing, payments, and daily cash reconciliation.
- Follow up with patients after consultations and treatments.
- Call patients due for review appointments or repeat sessions.
- Maintain reception cleanliness and display of products.
Job Type: Full-time
Pay: ₹15,000.00 - ₹21,576.70 per month
Work Location: In person
