Job Description – Event Telecalling / RSVP ExecutiveJob Title
Event Telecalling / RSVP Executive
Job Type
Short-Term Project | 3–4 Months
Job Overview
We are looking for enthusiastic and confident Telecalling / RSVP Executives to support our event-related calling requirements for a limited-term project of approximately 3–4 months.
The role will primarily involve making outbound calls to potential guests/customers, generating and following up on leads, confirming RSVPs, verifying information, and coordinating with the internal event team. The selected candidate will play an important role in ensuring effective communication and guest engagement before the event.
Key Responsibilities
- Make outbound calls to potential guests, customers, and leads as per the calling database provided.
- Conduct RSVP calls and communicate event-related information clearly and professionally.
- Perform cold calling to identify potential leads and generate interest.
- Follow up with interested or potential attendees to confirm their participation.
- Collect and accurately record relevant guest information, responses, and lead details.
- Verify the information collected during calls with the concerned internal team.
- Maintain regular follow-ups with leads and potential attendees.
- Update calling status, RSVP confirmations, follow-ups, and lead information on the assigned system/sheet.
- Coordinate closely with the event team and share relevant updates regarding confirmed guests and potential leads.
- Escalate important queries, special requirements, or concerns to the concerned team member.
- Ensure professional and courteous communication with every person contacted.
- Meet daily/weekly calling and follow-up targets as assigned.
Candidate Requirements
- Fluent in both Tamil and English – strong verbal communication skills in both languages are essential.
- Confident and comfortable communicating with different types of people over the phone.
- Comfortable making a high volume of outbound calls.
- Basic understanding of cold calling, lead generation, and follow-ups.
- Ability to communicate event information clearly and handle basic queries.
- Good listening and interpersonal skills.
- Ability to maintain accurate records and update calling data regularly.
- Comfortable working with targets and deadlines.
- Basic computer knowledge, including the ability to work with Excel/Google Sheets or similar tools.
- Prior experience in telecalling, customer support, sales calling, RSVP calling, event calling, or lead generation will be an advantage.
Ideal Candidate
The ideal candidate should be confident, energetic, polite, and comfortable speaking with different types of people over the phone. They should be proactive with follow-ups, target-oriented, and capable of maintaining accurate information while coordinating with the internal event team.
Project Duration
3–4 Months (Project-Based / Temporary Position)
This is a limited-duration event project, and candidates should be comfortable committing to the project for the complete required period.
Key Performance Areas
- Number of calls completed
- Quality and accuracy of communication
- Leads generated
- RSVP confirmations
- Follow-up efficiency
- Accuracy of information captured
- Timely coordination with the event team
- Achievement of assigned calling targets
Pay: ₹25,000.00 - ₹35,000.00 per month
Work Location: In person
