- Maintain strong customer relationships by responding professionally and appropriately to inquiries.
- Manage the customer service process from start to finish, including asking customers about their issues, troubleshooting solutions, assembling and forwarding information, and verifying the customer’s understanding of that information.
- Document all customer calls, inquiries, and actions, and follow up with customers after a solution has been presented.
- Escalate customers inquiries to the appropriate department when needed.
- Research and stay up to date with company products, services, and processes.
- Keep track of customer service accounts and relevant data.
Pay: ₹25,000.00 - ₹30,000.00 per month
Education:
Location:
- Pimpri-Chinchwad, Maharashtra (Pimpri-Chinchwad) (Required)
Work Location: In person
