Job Title: Assistant Facility Manager – Housekeeping
Facility Management
Reports To
Facility Manager / Senior Facility Manager
Job Purpose
To assist in managing housekeeping operations, ensuring cleanliness, hygiene, sanitation, and service quality standards across the facility. The role involves supervising housekeeping staff, monitoring vendor performance, maintaining compliance with safety requirements, and ensuring a clean and pleasant environment for occupants and visitors.
Key ResponsibilitiesHousekeeping Operations
- Supervise day-to-day housekeeping activities across all assigned areas.
- Ensure cleanliness of common areas, offices, washrooms, cafeterias, parking areas, and external premises.
- Implement housekeeping schedules, cleaning procedures, and quality standards.
- Conduct regular inspections and audits to maintain service levels.
- Address housekeeping-related complaints and ensure timely resolution.
Team Management
- Supervise housekeeping supervisors, janitors, and housekeeping associates.
- Prepare duty rosters, shift schedules, and manpower planning.
- Monitor attendance, discipline, grooming, and performance of housekeeping staff.
- Conduct training sessions on cleaning techniques, safety, and customer service.
Vendor & Contractor Management
- Coordinate with housekeeping service providers and contractors.
- Monitor vendor performance against SLA/KPI requirements.
- Verify attendance records, invoices, and service reports.
- Ensure adequate deployment of manpower as per contract.
Inventory & Consumable Management
- Monitor stock levels of cleaning chemicals, consumables, and housekeeping equipment.
- Raise purchase requisitions for housekeeping materials.
- Maintain inventory records and control material wastage.
- Ensure proper storage and handling of cleaning chemicals.
Quality & Compliance
- Ensure compliance with housekeeping SOPs and company standards.
- Conduct hygiene and cleanliness audits regularly.
- Implement corrective actions for identified deficiencies.
- Ensure compliance with health, safety, and environmental regulations.
Safety & Emergency Support
- Ensure safe usage of cleaning chemicals and equipment.
- Conduct toolbox talks and safety awareness sessions.
- Support emergency response activities and incident management.
- Report unsafe conditions and near-miss incidents.
Customer Service
- Maintain a high level of customer satisfaction.
- Respond promptly to client requests and complaints.
- Coordinate with occupants and stakeholders regarding housekeeping requirements.
- Support special events, VIP visits, and inspection requirements.
Required Qualifications
- Bachelor's Degree/Diploma in Hotel Management, Hospitality, Facility Management, or related field.
- 4-6 years of experience in housekeeping operations within commercial facilities, hospitals, hotels, malls, corporate offices, or data centers.
- Experience in managing outsourced housekeeping staff and vendors.
Pay: ₹40,000.00 - ₹50,000.00 per month
Benefits:
Work Location: In person
