Location: Kochi
Qualification: Any Degree
Experience: 1–3 years
We are looking for an Implementation Engineer to join our team. The ideal candidate should possess strong problem-solving abilities and be capable of collaborating closely with clients to ensure high levels of satisfaction.
Responsibilities:
- Work with the development team to resolve software-related issues.
- Create and modify SQL scripts for onboarding new clients and adding new functionalities.
- Implement, install, and configure software at client locations.
- Assist in customizing client database scripts and troubleshooting issues.
- Execute test plans, document problems, and coordinate with the development team to communicate and prioritize bugs for new software releases.
- Collaborate with clients to address and resolve queries related to software implementation.
- Build and maintain strong business relationships with clients to ensure maximum customer satisfaction.
- Perform any additional duties appropriate to the role and responsibility level.
Requirements:
- Strong communication skills in English (both spoken and written) are mandatory.
- Ability to conduct scope studies at client sites and communicate findings effectively with the development team.
- Basic understanding of RDBMS.
Benefits:
Work Location: In person
