Office & Client Coordinator
About Samya Yoga
Samya Yoga is a modern wellness company dedicated to making authentic yoga accessible to everyone through personalized online and at-home yoga programs. Our mission is to help people improve their physical, mental, and emotional well-being through holistic yoga practices guided by qualified instructors.
We are looking for a proactive, customer-focused, and organized Office & Client Coordinator to become the first point of contact for our clients and support the day-to-day operations of our growing team.
Key Responsibilities
- Manage enquiries received through phone calls, WhatsApp, email, website and social media.
- Follow up with prospective clients and answer their questions professionally.
- Schedule consultations, demo sessions and yoga classes.
- Coordinate daily schedules with yoga instructors and clients.
- Maintain accurate customer records and update the CRM regularly.
- Assist with customer onboarding and ensure an excellent client experience.
- Handle appointment changes, cancellations and follow-ups.
- Support administrative tasks, reporting and operational coordination.
- Assist with marketing campaigns, customer engagement and feedback collection.
- Work closely with the management team to improve operational efficiency.
Required Skills & QualificationsEssential
- Excellent verbal communication skills.
- Fluent Kannada and good spoken English.
- Basic Hindi is an advantage.
- Comfortable speaking with customers over the phone.
- Good computer skills.
- Experience using Gmail, Microsoft Office or Google Workspace.
- Comfortable using WhatsApp for professional communication.
- Strong organizational and time-management skills.
- Friendly, professional and customer-first attitude.
Preferred
- 1–3 years of experience in customer support, administration, reception or operations.
- Experience working with CRM software.
- Experience scheduling appointments or coordinating teams.
- Previous experience in the healthcare, wellness, education or service industry is an advantage.
What We're Looking For
We're looking for someone who:
- Enjoys interacting with people.
- Is empathetic, patient and professional.
- Can manage multiple tasks efficiently.
- Pays attention to detail.
- Learns new software quickly.
- Takes ownership of assigned work.
- Works well both independently and within a team.
Salary & Benefits
- Competitive monthly salary based on experience.
- Performance-based incentives.
- Professional training and onboarding.
- Opportunity to grow with a fast-growing wellness startup.
- Exposure to business operations, customer success and technology.
- Positive, supportive and respectful work environment.
Location
Bengaluru, Karnataka
Work Mode: On-site (Hybrid may be considered based on business requirements.)
Recruitment Process
- Apply through Indeed.
- Complete the Samya Yoga application form.
- Phone screening.
- Interview.
- Final selection and offer.
Join Us
If you're passionate about helping people, enjoy working with customers, and want to be part of a growing wellness company making a positive impact, we'd love to hear from you.
Apply today and become part of the Samya Yoga journey.
Pay: ₹10,000.00 - ₹20,000.00 per month
Benefits:
- Commuter assistance
- Flexible schedule
Application Question(s):
Location:
- Bengaluru, Karnataka (Preferred)
Work Location: In person
