EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.
We are seeking a Senior Content Strategist to define and execute the content strategy that shapes the CLS user experience, driving clarity, accessibility, and trust across a complex technical product.
Responsibilities
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Define and drive the overall content strategy and information architecture for the CLS platform, including the new Google Skills experience
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Develop scalable content frameworks and establish the official Voice & Tone Guide for the product
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Lead and execute core, high-impact content initiatives around Accessibility, ensuring all product content meets WCAG standards and supports screen readers and other assistive technologies
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Own all UX copy for the CLS platform to eliminate friction and unblock product velocity for design and engineering teams
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Serve as the content expert to mitigate reputational risk in AI features by ensuring user-facing content aligns with Google's AI Principles
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Help drive alignment around the definition and measurement of UX quality, including user comprehension
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Lead content-driven experiments such as A/B testing to demonstrate measurable ROI on content choices
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Lead planning and prioritization efforts with cross-functional stakeholders and UX peers to define high-impact opportunities and operational efficiencies
Requirements
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5-9 years of overall experience in the industry
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Bachelor's degree or equivalent practical experience
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6-8 years of experience in UX writing, content design, or technical writing in an applied product setting, including at least 3 years leading content strategy projects
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Experience in UX-focused product writing and shaping content for multi-disciplinary projects
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Experience collaborating with and influencing stakeholders across Product Management, Data, Engineering, and Marketing teams to ensure alignment between in-platform and external messaging
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Experience in creating and executing content for complex technical products at scale
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Portfolio, website, or other relevant link showcasing your work included in your resume
Nice to have
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Background in EdTech, Cloud (B2B/B2C), or Enterprise learning space
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Expertise in leading content design for complex technical products involving Trust, Consent, and Transparency
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Direct experience leading and executing high-impact initiatives related to Accessibility (a11y) and Localization (l18n)
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Familiarity with AI features and platforms, focusing on user trust and mental models
We offer
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Opportunity to work on technical challenges that may impact across geographies
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Vast opportunities for self-development: online university, knowledge sharing opportunities globally, learning opportunities through external certifications
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Opportunity to share your ideas on international platforms
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Sponsored Tech Talks & Hackathons
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Unlimited access to LinkedIn learning solutions
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Possibility to relocate to any EPAM office for short and long-term projects
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Focused individual development
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Benefit package:
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Health benefits
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Retirement benefits
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Paid time off
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Flexible benefits
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Forums to explore beyond work passion (CSR, photography, painting, sports, etc.)
