1: Job Purpose Statement
Provide direct care to patients based on evidence-based practices, maintain accurate records and uphold the professional standards through continuous education and development. He/ She will maintain high standards of professionalism as outlined in the code of Fernandez Foundation professional conduct.
2: Principal Accountabilities
Key Results Areas
Key Performance Indicators
CUSTOMER SATISFACTION
COST REDUCTION
SKILL BUILDING
INCREASE EFFICIENCY
WORKPLACE DECORUM
1. Creates effective work plan, identifies appropriate resources, processes sets priorities and meets patient needs.
2. Identifies patient needs and strives to improve patient satisfaction.
3. Periodically interacts with department heads to discuss issues in patient care and improve patient satisfaction.
4. Create a culture of patient obsession through regular coaching.
1. Waste from best to reduce cost.
2. Initiate new techniques to maintain higher standards.
3. Efficient use of time, money, and material.
4. Forecast and maintain the annual budget for the housekeeping department.
5. Ensure housekeeping supplies and equipment are always available when needed and follow up preventive maintenance of housekeeping equipment. .
1. Motivate train, and retrain staff and have practical knowledge of housekeeping procedures.
2. Focus on continuous training and development of housekeeping staff.
3. Regular dissemination of knowledge through continuous learning.
4. Arrange orientation session for every new joiner in the department.
5. Foster team spirit and lead by example.
6. Improving multitasking skills in hk staff.
1.Display outstanding level of initiative with limited or no supervision, take corrective actions as and when required.
2. Contribute ideas and suggestions that benefit the organization.
3. upgrading housekeeping dept by introducing mechanized cleaning. 4. Ensures compliance according to NABH standard.
1. Take authorized leave obtained well in advance as per company norms.
2. Report to work on time as scheduled.
3. Attend all committee meetings.
4. Demonstrate knowledge of Hospital Mission and core values and their relationship to the department's work.
5. Maintain transparency whilst dealing with patients, colleagues and superiors.
6. Maintains professional ethics and values.
Job Requirements
Professional / Educational Qualifications
Skills & Knowledge
Graduate/Post Graduate – 5-10 Years Experience
Patient Care
Patient Assessment
Infection Control Practices
Safety Practices
Communication Skills
Computer Skills
Competencies/Skill
Compassionate Care
Should be able to provide compassionate care to patients
Enthusiasm, Energy and Excitement
“Can Do” Attitude
Confidence
Ability to deal any kind of situation
Continuous Learning
Should be able to upgrade the skills & knowledge
Team Work
Should display good people skills
Communication
Good written & verbal communication skills
Benefits:
Work Location: In person