An Assistant Front Office Manager supports daily reception and guest service operations, manages staff shifts, resolves guest complaints, and steps in for the manager when absent. The role requires a hospitality degree and 9–13 years of hotel experience, offering competitive pay and comprehensive employee perks. Job Overview & Summary
- Job Title: Assistant Front Office Manager (AFOM)
- Department: Front Office (Front Desk, Concierge, Bell Services, and Guest Relations)
- Reports To: Front Office Manager
- Job Type: Full-Time
Qualifications & Requirements
- Education: Diploma or Bachelor’s Degree in Hotel/Hospitality Management.
- Experience: 9 to 13 years of progressive front office experience in a hotel environment.
- Skills: Proficiency in Property Management Systems (PMS) like Opera or OnQ, strong communication, and conflict-resolution abilities.
- Flexibility: Availability to work shifts, weekends, and holidays.
Typical Benefits Provided
- Accomodation : provided Accomodation
- Food & Uniform: Free duty meals in the employee cafeteria and free laundry/dry cleaning for uniforms.
- Growth & Development: Continuous training programs and clear internal promotion pathways.
Pay: ₹25,000.00 - ₹30,000.00 per month
Benefits:
- Food provided
- Provident Fund
Work Location: In person
