Your role is to guide prospective parents & students through that journey with warmth, professionalism and genuine care, from their very first enquiry until they make an informed decision. This is not a telecalling role. It is a relationship-focused role that requires initiative, ownership and excellent communication and consistent follow-ups.
What You'll Be Responsible For
- Speaking with prospective parents by phone, WhatsApp and email.
- Understanding each family's needs and guiding them through the admissions process.
- Taking responsibility for ensuring every enquiry receives timely, thoughtful follow-up until a clear outcome is reached.
- Building trust and representing TLFCB professionally.
- Maintaining accurate CRM records and admissions data.
- Coordinating with teachers and the administration team to ensure a smooth admissions experience.
- Supporting student coordination and other operational responsibilities as required.
- Working closely with the marketing team to anticipate lead generation needs and provide regular feedback to improve lead quality and campaign effectiveness.
You'll Thrive Here If You
- Enjoy building relationships with people.
- Naturally take ownership of your work.
- Follow through without needing constant reminders.
- Learn quickly from feedback and enjoy improving.
- Are organised, dependable and detail-oriented.
- Communicate clearly and professionally.
- Enjoy solving problems rather than waiting for someone else to solve them.
Experience
Experience in admissions, education, hospitality, customer service or sales is an advantage, but not essential. We care more about your attitude, ownership, learning velocity than your previous job title.
Benefits :
- Professional work environment
- Travel reimbursement
- Free yoga and BarreFIT classes.
- 18 paid leaves in the year (sick + casual)
- Five and a half days working days a week.
- Additional over 30 days paid leave for holidays, vacations, festivals
- Happy , friendly (includes pets) work environment
- Growth opportunities as we expand
- Health Insurance
To apply : Share your CV here and call us on 9731180164 between 1-2 pm or 7-8 pm Monday - Saturday for a brief conversation and discuss your interest in this opportunity.
Did you know that we are always looking out for talented, dedicated professionals to join our team ? If you don’t find a suitable position open above and are still interested in exploring ways to join our team, email [email protected] introducing yourself and we will call you back.
About TLFCB
The Lewis Foundation of Classical Ballet (TLFCB) is one of India's leading classical ballet institutions, dedicated to nurturing children through excellence in dance education. For over 20 years, we have been committed to creating an environment where students thrive through discipline, artistry and care.
Pay: From ₹32,000.00 per month
Benefits:
- Commuter assistance
- Paid sick time
- Paid time off
Application Question(s):
- Are you comfortable working on Sunday ?
- Are you employed currently ? If yes, what is the notice period ?
Education:
Experience:
- Customer service: 3 years (Required)
Work Location: In person
