Job Description – Executive – Office & Sales Support
Company: Terra Tales Hotel Marketing
Job Title: Executive – Office & Sales Support
Experience: 6 Months – 1 Year
Location: Vasant Kunj, New Delhi
Working Hours: 10:00 AM – 6:00 PM
Working Days: 5.5 Days (Saturday working)
About the Role
Terra Tales Hotel Marketing is looking for a presentable, well-spoken and proactive Executive – Office & Sales Support to support our sales and administrative functions.
The ideal candidate should have excellent English communication skills, be well-versed with MS Office, particularly Excel, and have an interest or background in the hospitality, travel, or corporate sales industry.
Key Responsibilities
Sales & Business Development
- Handle sales enquiries, leads, quotations and regular follow-ups.
- Coordinate with travel agents, corporate clients, MICE companies and other business partners.
- Maintain regular communication with existing and prospective clients.
- Assist in generating new business through calls, emails, meetings and market visits.
- Support the senior sales team in day-to-day business development activities.
- Ensure timely follow-up on enquiries, payments and pending business matters.
Sales Coordination & Reporting
- Prepare proposals, presentations, rate sheets and sales reports.
- Maintain client databases, sales records and follow-up schedules.
- Coordinate with hotels/resorts and internal teams regarding bookings and operational requirements.
- Maintain basic MIS reports and sales-related documentation.
Office Administration
- Handle routine office administration, documentation and correspondence.
- Maintain invoices and expense records.
- Coordinate meetings, appointments, travel arrangements and other office requirements.
- Handle professional email communication and maintain proper records.
Desired Skills & Competencies
- Excellent verbal and written English communication skills.
- Good interpersonal and relationship-management skills.
- Professional, confident and presentable personality.
- Well-versed with MS Office, especially Microsoft Excel.
- Good email drafting and correspondence skills.
- Strong follow-up and coordination abilities.
- Good organizational and time-management skills.
- Ability to multitask and work independently.
- Willingness to travel for meetings and market visits when required.
Ideal Candidate Profile
- Candidates with 6 months to 1 year of experience in sales support, office administration, hospitality, travel, hotel sales or a related field.
- Hospitality professionals or candidates with knowledge of the hospitality industry will be preferred.
- Candidates with connections or exposure to the travel trade and corporate segment will have an added advantage.
- High level of integrity, professionalism and a relationship-driven approach.
- Should be comfortable representing the hotel brand professionally in front of clients and business partners.
- Candidates should preferably reside within a 15 km radius of Vasant Kunj.
Key Performance Indicators (KPIs)
- Timely response and follow-up on sales enquiries and leads.
- Lead conversion and generation of new business opportunities.
- Effective client and partner communication.
- Accurate maintenance of databases, reports and sales records.
- Timely coordination of bookings and operational requirements.
- Timely follow-up on payments and pending business.
- Quality and accuracy of administrative and MIS reporting.
- Support towards achieving overall sales and business development targets.
Candidate Requirements – At a Glance
Must Have:
- Good command of English
- Presentable and professional personality
- Good knowledge of MS Office
- Strong working knowledge of Excel
- Good email-handling skills
- Strong communication, coordination and follow-up skills
- Residence preferably within 15 km of Vasant Kunj
Pay: ₹15,000.00 - ₹25,000.00 per month
Work Location: In person
