Sales Support Executive / Sales Coordinator
Company Overview
We are an established business in the steel and allied materials industry, working with manufacturers, traders, and end users. Our operations depend on accurate data management, systematic follow-ups, and smooth coordination between sales and internal departments to ensure timely execution and customer satisfaction.
Job Description
We are looking for a disciplined and responsible Sales Support Executive who will assist the sales team in day-to-day operational and coordination activities. This role is not direct selling, but indirect sales support, ensuring that all enquiries, quotations, follow-ups, and records are properly maintained and executed as guided by the reporting sales manager.
The position is ideal for someone who is organized, comfortable with data handling, coordination work, and systematic follow-ups, and who can ensure that nothing is missed in the sales process due to lack of documentation or execution.
Key Responsibilities
- Maintain proper records of:
- Customer enquiries
- Quotations
- Proforma invoices
- Orders and dispatch status
- Update and manage sales data in Excel / Google Sheets accurately
- Assist the sales team in preparing:
- Quotations
- Proforma invoices
- Order confirmations
- Follow up with clients for:
- Pending quotations
- Confirmations
- Payments and documentation (as guided by the sales person)
- Coordinate with internal departments such as:
- Purchase
- Accounts
- Dispatch / Logistics
- Godown / Stock team
- Track deal stages and update follow-up status regularly
- Prepare daily and weekly sales support reports for management
- Ensure systematic filing and documentation of all customer interactions
- Execute any task assigned by the reporting manager related to sales coordination and support
- Act as a bridge between the sales person and internal departments to get work completed on time
Required Skills & Qualifications
- Graduate preferred (Commerce / Business background is an advantage)
- Clear communication skills in Hindi and basic English
- Good working knowledge of MS Excel / Google Sheets
- Comfortable with calling clients for follow-up and coordination
- Organized, disciplined, and detail-oriented
- Ability to follow instructions and execute tasks accurately
Preferred (Not Mandatory)
- Experience in:
- Sales support
- Back office operations
- Trading or industrial companies
- Exposure to:
- Steel
- Construction materials
- Industrial products
Salary
₹15,000 – ₹25,000 per month (based on experience)
Benefits
- Performance-based growth opportunity
- Stable role in a growing organization
- Practical exposure to real sales operations and coordination
- Strong learning opportunity in steel and industrial trade
- Skill development in sales systems, documentation, and professional coordination
Job Type: Full-time
Pay: ₹15,000.00 - ₹25,000.00 per month
Benefits:
- Cell phone reimbursement
- Internet reimbursement
Ability to commute/relocate:
- Raipur, Chhattisgarh: Reliably commute or planning to relocate before starting work (Preferred)
Education:
Location:
- Raipur, Chhattisgarh (Preferred)
Work Location: In person
